Jessica Claire
Leader/Housekeeping Technician
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Leadership is one of my biggest strengths. Along with customer service. For many years, I have grown in my skills and abilities to multi task and accommodate my peers. Given any of the jobs I have previously had they all have offered me the chance to grow in communication, sales, any food handling, and most importantly team skills. Any one can work in a department but not everyone can connect with people, encourage people, applaud people, and instruct people. My previous jobs have ranged form cash register to food to folding linen to clean rooms to running a team. The reason my list continues to grow is because I continue to take the initiative to try and the will to grow at any thing I can.


    Being in any leadership role is something I have worked very hard at for many years. Starting in discharges in the hospital, 5 years ago. I was able to use that knowledge to better prioritize and delegate certain situations. Leadership has been apart of almost every job I have partaken in. I take pride in knowing and sharing that any job listed here, would take me back in a heartbeat. Not only am I hardworking, I am team player to the core. My team is my family. When I commit myself to a team or place, making everyone not only feel apart of that tema or place, but being of assistants in any way I can. For two years, I have been given the responsibility to run my team and report to my core leaders only when absolutely nessacary. I have mastered prioritizing and multi tasking, and I enjoy teaching my fellow team members. Long term commitments at my previous employment shows the ability to stay at a job and work at anything to grow.

  • Staff Assignments
  • Field Support
  • Microsoft Excel (learning)
  • Linens and Toiletries
  • Completed 3 course at CBS in typing and software programs;, however, I have been familiarizing myself with Excel recently
  • Use of excel to grade and score task sheets when I cover a call out
  • Usually take initiative and prepare any word documents that are posted within the department to relay information to the team, or sign up sheets for any reason
  • Amazing at multitasking
  • Being in charge of day shift, I am always...problem solving, delegating, team helper, answering phones
  • Experience ordering supplies
  • Experience using a pallet jack
  • DOT certified
  • Experience running the sani pak and compactors
  • Unloading freight and putting away
Work History
Lead/ , 06/2016 - Current
Cardno Clearwater, FL,
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Directed and supervised team of dayshift, discharge caregivers, adn night shift.
  • prepared schedule for dayshift, found coverage for needed areas.

Crew Chief, 02/2012 - 02/2016
Hazelden Betty Ford Foundation Center City, MN,
  • Trained all team members on key roles to maintain flexibility, train new hires
  • helped with food preparation
  • Managed team according to company standards and compliance requirements.
  • Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
  • 4 years here with cash handling experience
  • cleaned designated areas, assigned employees to priority tasks
Ast Mgr of Subway, 03/2006 - 03/2012
Sun Pacific Energy City, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Sandwish artist, food handlers card
  • tracked a temperature log, keeping food in required timely temperatures
  • train new hires
  • all inventory and freight, I overseen
  • food preparation daily
  • covered many shifts of employees that couldn't work or called out,
Housekeeper, 02/2005 - 03/2006
La Quinta Inn & Suites In City, STATE,
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Clean rooms daily for guest, do laundry daily
  • Customer service and handling situations if issues occur
Associate of Science: Criminal Justice, Expected in
University of Phoenix - Tempe, AZ

Have only 8 months of schooling until I have my associates in Criminal Justice. University of Phoenix is an online course that I am roughly 80% finished. My goal to go back by the end of year 2022.

GED: , Expected in 05/2006
Columbia Basin College - Pasco, WA

* food handlers card

* Excel and Word

* DOT certified

* 5 year pin for job employment

Additional Information

My confidence comes from within me, my experiences. Customer service has always been a major factor in my previous employers. Starting from the bottom and climbing in responsibilities based on my commitment and work has shown me that you are able to do anything you set your mind to. I have worked with customers my entire life. With these positions, I have the power to make an experience for a customer or patient feel absolutely at ease, relieved, happy, pleased, and maybe even intrigued. Any service we provide for a customer or patient can be the exact thing one needs to smile. Maybe seeing me happy in my field will encourage another to apply where ever I may be. Being able to help my team meet their goals or even just daily tasks, is something I find value in.

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Resume Overview

School Attended

  • University of Phoenix
  • Columbia Basin College

Job Titles Held:

  • Lead/
  • Crew Chief
  • Ast Mgr of Subway
  • Housekeeper


  • Associate of Science
  • GED

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