Lead CSR Resume Example
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LEAD CSR
Summary
Very enthusiastic, goal oriented, and quick learning sales associate seeking to learn and grow in career with a friendly, professional environment.
Skills
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Experience
October 2015
to
September 2017
Circle K Stores, Inc.Fernandina Beach , FLLead CSR
- Processed an average of 300 transactions each day in a timely manner.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Offered direction and gave constructive feedback to motivate team members.
- Informed customers about all product lines and services offered by the company.
- Processed all sales transactions accurately and in a timely fashion.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Marked clearance products with updated price tags.
May 2014
to
July 2015
Firehouse SubsBohemia , FLAssistant Manager
- Processed shipments and maintained organized stock shelves.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Processed all sales transactions accurately and in a timely fashion.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Recruited, hired, developed and retained retail talent for the company.
- Held each team member accountable for achieving brand and performance goals.
January 2007
to
May 2014
Electra Food MarketCity , STATEData Input Tech
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Maintained visually appealing and effective displays for the entire store.
- Offered exceptional customer service to differentiate and promote the company brand.
- Kept the showroom clean and maintained neat, orderly product displays.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
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Resume Overview
Job Titles Held:
- Lead CSR
- Assistant Manager
- Data Input Tech
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