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Lead CSR Resume Example

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LEAD CSR
Summary
Very enthusiastic, goal oriented, and quick learning sales associate seeking to learn and grow in career with a friendly, professional environment.
Skills
  • Superb sales professional
  • Flexible schedule
  • Excellent multi-tasker
  • Mathematical aptitude
  • Organized
  • Detail-oriented
Experience
October 2015
to
September 2017
Circle K #9182Chandler, AZLead CSR
  • Processed an average of 300 transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Offered direction and gave constructive feedback to motivate team members.
  • Informed customers about all product lines and services offered by the company.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
May 2014
to
July 2015
Dollar TreeChandler, AZAssistant Manager
  • Processed shipments and maintained organized stock shelves.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Processed all sales transactions accurately and in a timely fashion.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Recruited, hired, developed and retained retail talent for the company.
  • Held each team member accountable for achieving brand and performance goals.
January 2007
to
May 2014
Electra Food MarketElectra, TXData Input Tech
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained visually appealing and effective displays for the entire store.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
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Resume Overview

Companies Worked For:

  • Circle K #9182
  • Dollar Tree
  • Electra Food Market

Job Titles Held:

  • Lead CSR
  • Assistant Manager
  • Data Input Tech

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Posted 1970 days ago