Lead Clinical Audiologist resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Results-focused Audiologist with strengths in communication and collaboration. Providing empathy for patients while teaching and educating them on best audiologic health practices. Focused on holistic health practices with strength in organization, active listening, time management, and utilizing resources for outstanding problem solving.
Skills
Clinical leadership and supervision
Efficient Report Writing and Documentation
Organization, preparedness and Time Management
Utilizing current evidenced based practices in Audiology
Learning new advancements in audiological technology
Inventory management
Relationship development
Adhering to safety and health measures
Education and Training
University of FloridaGainesville, FLExpected in 05/2015 ā āDoctor of Audiology (Au.D.):Audiology - GPA:
Xavier University of LouisianaNew Orleans, LAExpected in 05/2010 ā āBachelor of Science:Communication Disorders - GPA:
Certifications
Certificate of Clinical Competence (CCC) - American Speech-Language-Hearing Association (ASHA)
Experience
Truepill - Lead Clinical Audiologist San Francisco, CA, 07/2017 - Current
Comprehensive audiologic evaluations on pediatric and adult clients
Vestibular evaluations and rehabilitation
Promoted, sold, and fit hearing aids and accessories from various manufacturers, boosting overall sales.
Counseled parents and caregivers on hearing health, advocating for children with hearing loss, importance of follow-up care with an otologist, and hearing aid care and maintenance if applicable.
Educational audiologist servicing students in various school in Orleans Parish while educating school nurses, teachers, and other staff on hearing health and hearing aid care and maintenance.
Collaborated with primary care physicians, pediatricians, and otolaryngologists to initiate mutually beneficial referral programs.
Planned individually-designed treatment programs to restore more seamless communication and improve hearing ability.
Used medical computer-based patient record system to input daily reports and statistics.
Conducted presentations regarding various hearing and balance topics to increase community awareness and education on importance of hearing conservation and health.
Took ear impressions and molds, ordered instruments and fitted devices, making adjustments for comfort and optimal functionality.
Performed comprehensive audiologic evaluations for Standard Threshold Shift to determine work-related hearing loss or otherwise.
Increased customer satisfaction by resolving clinic operational issues.
Handled emails and return phone calls to address customer inquiries and concerns
Ochsner Health System - Audiology Clinical Coordinator City, STATE, 04/2016 - 06/2017
Observed, monitored, analyzed and corrected staff performance by implementing new policies and educate staff on changes to raise standards of practice.
Coordinated, monitored, assigned and documented patient and clinical care activities.
Engaged in hiring of qualified Audiology personnel by interview applicants and making recommendations for employment.
Ordered and maintained appropriate stock of medical and office supplies.
Facilitated online learning sessions, meetings and training modules to help Audiology staff maintain Continuing Education Units (CEUs).
Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
Produced monthly financial reports like tracking goals for audiologists, hearing aid revenue, and sales projections per month based on previous trends.
Direct day-to-day administrative and operational functions of the Audiology Department.
Scheduled patients and performed hearing aid services as needed for all walk-in patients.
Organized and facilitated department meetings with various hearing aid and cochlear implant representatives to discuss latest advancements in technology, trends in audiology, etc.
Caesars Entertainment - Customer Service Associate City, STATE, 10/2015 - 04/2016
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns while driving sales.
Recommended various services to customers based on specific needs and explained features and benefits.
Operated in dynamic, high-volume environments to provide skilled assistance to hundreds of customers each day.
Maintained clean personal appearance with a positive attitude daily.
Worked with other customer support teams to develop consistent and equal high-quality levels of support.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Engaged customers by greeting them and answering questions on products or services.
Offered advice and assistance to customers, paying attention to special needs or wants.
Georgia Hearing Institute - Audiology Extern Student City, STATE, 06/2014 - 09/2015LaBeaudJessica
Performed auditory, vestibular, and electrophysiological testing to to accurately diagnose and treat children and adults with hearing and balance disorders, under the direct supervision of a licensed Audiologist.
Educated patients on hearing devices and other assistive hearing devices.
Programmed and monitored cochlear implants.
Maintained clinical documentation of patient treatments.
Helped implement a hearing conservation program with ear protection counseling for local industrial facilities and like companies with noise exposure
Learned front office duties and billing/coding procedures to support office needs.
Collaborated with other staff and hearing aid vendors to discuss new patient centered ideas and opportunities.
Recognized by management for providing exceptional patient care.
Created agendas and communication materials for team meetings.
Improved customer satisfaction by finding creative solutions to problems.
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