lead clerk assistant manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Experienced in construction trades, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Consistently producing, Clear understanding of basic to complex tasks & compliant on job safety. Motivated to learn and excel in construction to a management level.

  • Customer service
  • OSHA trained
  • Team building
  • Safety and compliance
  • Project Management
  • Inventory control practices
  • Metal decking installation
  • Job planning
  • Railroad equipment inspection
  • Boom Truck operation
  • {On/off Track Equipment} competency
  • Cutting Proficiency
  • Grinding experience
  • Project foreman
  • OSHA compliant/Sub-Part R
  • MSHA trained
  • Knowledgeable in construction safety

  • Communications
  • Problem resolution
  • Equipment monitoring
  • Power and Hand Tools
  • Operations support
  • Inventory control and record keeping
  • Blueprint reading
  • Safety protocols and procedures
  • Troubleshooting
  • Skilled machine operator
  • Welding
  • Work area cleanup
  • Layout/Detail Crew
  • Gypsum plant equipment
  • FRA safety protocol
  • Palletizer safety

  • Site safety
Work History
04/2019 to 06/2020 Lead Clerk/Assistant Manager 7-Eleven | City, STATE,
  • Managed customer relations and customer service through daily communication and interaction.
  • Exceeded service objectives by applying proven customer service and sales best practices.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Increased customer satisfaction by resolving specific order issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Maintained current knowledge of shelf and end cap plans to effectively merchandise products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained theft record with Team members, Theft Statistics down 13%.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by 23%.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries. Cleanliness of store Grade A.
03/2015 to 05/2016 Machine Operator/Recycle Plant Operator PABCO Gypsum | City, STATE,

Safety Meeting/Job Briefing 1st thing everyday, Inspection of Gypsum

plant & Machines-Water trucks, Vehicles. Constantly inspecting water reservoir and water tanks for plant. Feed material into crusher with 980 John Deer Loader, Consistently inspecting Process from crusher to feeding belts to feeding Screws into Bailer & bundle feeds out of bailer. Tie Recycled material with wire, then take bobcat equipment and stack bundle for Truck driver. Once every hour, Clean out Trash shoots with defective & wet material, also Clean out overflow defective gypsum shoots bins. Take defective Trash and dump it at the plants dump. Clean piled up de bree around plant and keep roadways clear & clean. also take water truck and spray water around whole plant to keep dust down. Fuel up equipment/generators with fuel before next shift.

  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
  • Operated Bobcat with fork/bucket attachment,-980 Loader, equipment safely and efficiently with team of 2-3 employees.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
  • Maintained machines within work area, complying with company and OSHA safety rules and regulations.
03/2008 to 02/2014 Apprentice-Journeyman Iron Worker Local 433 Schuff Steel / Bechtel / East Iowa Decking Systems | City, STATE,
  • Learned wide range of simple and complex techniques from apprenticeship to hands on in the field . Installed metal decking from 1ft.- over 100ft off the ground. Worked with various crews from the 1st- floor to the 55th floor, installing hand-rail to detail work to metal decking .
  • Helped to install systems, components and construction materials into new and remodeled buildings.
  • Moved items and tools from truck to work locations.
  • Cut metal components to required lengths using various tools, including using metal shears, hacksaws and bar cutters. Shake-out beams, metal decking, material to send up with Cranes. Rigger certified, with multiple hours of rigging experience.
  • Reviewed work plans and blueprints to ascertain all requirements for project.
  • Inspected projects, identified issues that occurred and implemented corrective measures.
  • Determined size, shape, placement and material of supports based on blueprints and structural standards.
  • Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space and hazardous material handling.
  • Installed steel cables to reinforce structures before tightening and reinforcing.
  • Positioned rebar and other iron reinforcement following pouring of concrete.
  • Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
  • Trained and experienced using turnbuckles, crowbars and jacks to align structural steel into final positions. Held rivets in place while workers used air hammers to form heads on rivets.
  • Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys or hooks.
  • Coordinated with crane or signaled equipment operators to lift and position structural steel members and hoist beams, girders and columns to correct positions.
03/1997 to 08/2007 Track Man, Machine Operator, Foreman Amtrak | City, STATE,

Safety meeting 1st, Foreman Provides Protection and informs the gang of type of protection & for how long. Change out defective rail/Ties. Weld Rail ends together, Grind overflow off rail ends or Head of rail. Install Anchors if needed. Take inventory at yards, for material for upcoming projects.

  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions.
  • Removed excess slag with arc-cutting, grinding and other equipment. Clean overflow on Switch Points, Frogs, Rail-ends, Switch Approaches, ETC. Types of Ther-mite Welds, 7018 common stick welding. Use Switch grinder when possible.
  • Organized ongoing maintenance schedules to boost system performance.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Assessed employee work and improved performance with railroad track and railroad crossing approaches.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Supervised daily operations, including employee performance, preventive maintenance and safety. Operate Equipment on/off Track safely to complete projects on time. Inventory control, for material to be ready for projects.
Expected in 05/1995 to to High School Diploma | Alessandro High School, Hemet Ca., GPA:
Expected in to to No Degree | 4 Year Apprenticeship {Certificate} Completed Iron Workers Apprenticeship , Henderson NV., GPA:

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Resume Overview

School Attended

  • Alessandro High School
  • Iron Workers Apprenticeship

Job Titles Held:

  • Lead Clerk/Assistant Manager
  • Machine Operator/Recycle Plant Operator
  • Apprentice-Journeyman Iron Worker Local 433
  • Track Man, Machine Operator, Foreman


  • High School Diploma
  • No Degree

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