Proficient Budtender delivers accurate information on strains, effects and uses to medicinal customers. Trusted key holder and Dispatch lead with 2 years of experience. Progressive attitude and laid back demeanor.
Enthusiastic Team builder eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Cannabis Sales and Inventory and training in Metric and Indica Online POS System. Motivated to learn, grow and excel in the Cannabis Industry.
Skills
Metric / Indica Online software proficiency
Social Media Marketing
Training & Team Building
Multi-tasking
Organizational skills
Team Bonding
Detail-oriented
Flexible & Adaptable
Compassion
Excellent work ethic
Organization
Microsoft Office
Work History
Lead Budtender, 01/2020 - Current Shutterstock – Los Angeles, CA,
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Restocked supplies and arranged displays.
Managed high volume of cash with 100% accuracy rate.
Listened to customer needs and desires to identify and recommend optimal products.
Checked prices for customers and processed items sold by scanning barcodes.
Completed on-time deliveries by choosing best and most efficient routes.
Fostered positive working relationships with customers by responding to questions and concerns.
Experience in METRC .
Creating labels for new product.
Adding new product .
Experience in INDICA ONLINE.
Adding new patients.
Kept and studied detailed mileage and fuel reports to decrease overall fuel costs
Completed rush deliveries on tight timetables to satisfy customer needs.
Accurately recorded delivery, payment and route information using Indica Online.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Created and submitted delivery and DOT logs.
Worked closely with Budtenders to solve problems and handle customer concerns.
Processed POS transactions, including cash and credit purchases or refunds.
Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating kick-off activities.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Collected payments for completed deliveries and services daily.
Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
Conducted inventory counts by adding each item in stock and documenting in Indica Online.
Used POS system to enter orders, process payments, and issue receipts.
Operated cash register to record all transactions accurately and efficiently.
Sold flowers, concentrates and edibles in fast-paced environment.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Office Manager, 10/2014 - Current United Way Of America – Philadelphia, PA,
Oversee general management of office.
Answer phones and greet patients in a friendly manner.
Coordinate and oversee maintenance, cleanliness and organization.
Process payments and keep track of daily sales on Excel.
Make all needed forms for office with Microsoft & Excel.
Make flyers ( Ad's) for all advertising.
Marketing/Networking.
Keep track of daily Doctor's count.
Inventory.
Make and design badges
Checking patients in and out.
Generate Dr's Recommendation.
Filled out forms for MMCIP ( County State Card)
Generate cultivation recommendations.
Online orders.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Maintained computer and physical filing systems.
Coordinated with social media, public relations and other teams to execute product introductions.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Managed sales promotions and marketing strategies on major social media sites.
CEO, 01/2013 - Current TEAM G LLC – City, STATE,
Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Marketing, strategy.
Financing.
Hiring and firing.
Onsite/Field Training- Set up all training for agents.
Inventory
Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Provided outstanding coaching to team of 50 employees, which boosted efficiency throughout company.
Built and deployed operational procedures, training programs and administrative systems to handle.
Maintained motivated and well-paid sales team by calculating commission payments on time.
Trained new employees on customer service, money handling and organizing strategies.
Generated advertising brochure for vendor use.
Education
High School Diploma: , Expected in - Victor Valley High School - Victorville, CA GPA:
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