To give excellent work ethic as well as develop any knowledge in the field. Seeking position where I can utilize my experience in a challenging environment to achieve any company goals.
Skills
Trusted key holder
Creative problem solver
Exceptional communication skills
MS Windows proficient
Quick learner
Strong client relations
Floor set design expertise
Proficient in cash management
Shipping and receiving professional
Cash flow management
Strategic sales knowledge
Credit card processing
Multi-line phone talent
Leadership Organizational Accuracy Time management Multitasking Reliability Teamwork Patience Bilingual
Work History
Lead Brand Representative, 04/2011
to 12/2012 Justice
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Successfully acquired an average of [number ] new customers per month, generating a [number]% growth in revenue.
Provided an elevated customer experience to generate a loyal clientèle.
Implemented marketing strategies which resulted in [number]% growth of customer base.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Provided ongoing guest service, including giving fashion advice.
Executed in-season pricing strategies, including promotions and markdowns to reach financial targets of [number].
Maintained cleanliness and presentation of stock room and production floor.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Helped drive sales goals and achieve monthly quotas.
Organized store merchandise racks by size, style and color to promote visually appealing environment.
Routinely answered customer questions regarding merchandise and pricing.
Dedicated to continuously improving sales abilities and product knowledge.
Achieved sales goals and service performance requirements of $[amount] through new customer sales.
Designed displays to make the store experience interactive, engaging and reassuring.
Asked open-ended questions to assess customer needs.
Replenished supplies, bags and other materials at each cash wrap.
Folded and arranged garments in attractive displays.
Recommended alternative items if product was out of stock.
Receptionist, 10/2006
to 04/2010 Aspen Dental Care – Fremont,
Ca
Answer phones Schedule appointments daily Check in/out patients File charts Assist manager with duties Call patients to set appointments Open and close office Take copayments Check patients insurance eligibility Update dental records on a daily Translate Alphadent Run errands.
Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Cashier, 01/2006
to 10/2006 Burger King – Tracy,
Ca
Take food orders Take payments Handle food Keep clean work environment Restock Assist manager with duties.
Justice, El Camino Real – Carlsbad,
Ca
Open and close store Handle money Manage Brand representative Sell merchandise Balance register Assist manager with duties Customer service Set store display Balance payroll hours Maintained clean store Styling apparel Trained new employees.
Education
1 2006 San Joaquin Delta College - Stockton,
Ca
Diploma: General education,
1 2006 Tracy High School - Tracy,
Ca General education
Honor Roll
3.0 Grade Point Average
Skills
Balance, charts, Strong communication skills, Basic computer skills, Customer Service, English, insurance, Leadership, excel, Money, office, PowerPoint, Microsoft word, Multitasking, Organizational, payroll, Problem Solving, Self-motivated, Spanish, Teamwork, Answer phones, Time management
