Lead Bookseller Resume Example Barnes & Noble

LEAD BOOKSELLER

Summary

Skills

Electric muscle stimulation
Insurance billing
Inventory restocking and oversight
Computer skills
Healthcare knowledge
Proper sterilization techniques

Professional bedside manner
Telephone etiquette
Recordkeeping
Understands medical procedures
Data entry
Medical billing

Experience

Lead Bookseller08/2015 to 10/2017Barnes & NobleKnoxville, TN

Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended optimal merchandise based on customer needs and desires.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stayed up to date on store promotions, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Bookseller09/2006 to 05/2008Barnes & NobleNorth Charleston, SC

Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Followed all company policies, rules and procedures to promote company goals and ensure safety.
Supported managers with organizing store and showcasing new items in eye-catching displays.
Assisted in ringing up sales at registers and bagging merchandise.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Helped customers by answering questions and locating merchandise.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
Recommended optimal merchandise based on customer needs and desires.
Recommended merchandise to customers based on needs and preferences.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stayed up to date on store promotions, payment policies and security practices.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Chiropractic Assistant03/2004 to 03/2006Flowertown ChiropracticSummerville, SC

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Used [Type] software to process patient payments and update accounts.
Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
Recorded vital signs and medical history for [Number] patients each [Timeframe].
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
Kept patient rooms clean between services and removed used linens for laundering.
Accurately inputted all patient data using [Software], making sure all records were updated.
Cleaned, restocked and prepared exam rooms and medical equipment.
Pleasantly answered phone calls and scheduled appointments for patients for large chiropractic office.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Contacted pharmacies to submit and refill patients' prescriptions.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Positioned patients for optimal comfort before procedures.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Completed and submitted clinical documentation in accordance with agency guidelines.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Helped residents achieve [Type] program goals and increase independence.
Assisted with technical treatments and entered information in patient records and charts.
Assisted patients in preparation for examinations, assessing and recording vital signs.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.

Education and Training

High School DiplomaSummerville High SchoolSummerville, SC

Some College (No Degree): Music PerformanceBrevard CollegeBrevard, NC

Certificate: Skin Therapy05/2018Trident Technical CollegeCharleston, SC

Resume Overview

Companies Worked For:

Barnes & Noble
Flowertown Chiropractic

School Attended

Summerville High School
Brevard College
Trident Technical College

Job Titles Held:

Lead Bookseller
Bookseller
Chiropractic Assistant

Degrees

High School Diploma
Some College (No Degree) : Music Performance
Certificate : Skin Therapy 05/2018

Lead Bookseller Resume Example

Resume Score: 80%

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