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Lead Banquet Server Resume Example

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LEAD BANQUET SERVER
Summary
Skills

Fine Dining Service
Food Presentation
Food safety understanding
Buffet setup and takedown

  • Menu knowledge
  • Food inspection
  • Safe food handling
  • Conflict Resolution
  • Food transportation
  • Regulatory compliance
  • Table setting arrangements
  • White glove service
  • Wine pairings
  • Banquet hall set up
  • Customer order management
  • Wine and spirit knowledge
  • Effective customer upselling
  • Table Bussing
  • Food Handlers License and Alcohol Servers Certification
  • Quality control
  • Check payment processing
  • Fine Dining Service
  • Food Presentation
  • Food safety understanding
  • Buffet setup and takedown
Experience
Lead Banquet Server | 02/2020 to CurrentHei Hotels & Resorts - Costa Mesa , CA
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on meals during [Type] events, answering questions and bringing special orders.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Calculated charges, issued table checks and collected payments from customers.
Lead Banquet Server | 08/2017 to CurrentHei Hotels & Resorts - Pasadena , CA
  • Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on meals during [Type] events, answering questions and bringing special orders.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Bar Server | 08/2017 to 09/2018Momofuku - New York , NY
  • Built excellent relationships with guests to achieve repeat business.
  • Delivered high-quality beverages in fast-paced, customer-centered setting.
  • Resolved issues with guest orders.
  • Complied with local and state liquor and food handling laws and regulations.
  • Demonstrated menu knowledge by enthusiastically making recommendations.
  • Anticipated guest needs, including drink refills and clearing empty glasses.
  • Collected and processed payments via cash and credit card.
Assisted Manager | 11/2007 to 08/2017Golden Valley Country Club - City , STATE
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project demand.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Education and Training
Benjamin Franklin Mex - - City,State | | High School Diploma07/1984
University of Mexico - - City,State | | Some College (No Degree)Bussines Administration
Minneapolis Community And Technical College - - City,State | | Some College (No Degree)Customer Service
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Length
  • Strong summary

Resume Overview

School Attended

  • Benjamin Franklin Mex
  • University of Mexico
  • Minneapolis Community And Technical College

Job Titles Held:

  • Lead Banquet Server
  • Bar Server
  • Assisted Manager

Degrees

  • Benjamin Franklin Mex - City , State | High School Diploma
    University of Mexico - City , State | Some College (No Degree)
    Minneapolis Community And Technical College - City , State | Some College (No Degree)

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