Lead Banquet Server Resume Example Company Name

LEAD BANQUET SERVER

Summary

Skills

Fine Dining Service
Food Presentation
Food safety understanding
Buffet setup and takedown

Menu knowledge
Food inspection
Safe food handling
Conflict Resolution
Food transportation
Regulatory compliance
Table setting arrangements
White glove service
Wine pairings
Banquet hall set up

Customer order management
Wine and spirit knowledge
Effective customer upselling
Table Bussing
Food Handlers License and Alcohol Servers Certification
Quality control
Check payment processing
Fine Dining Service
Food Presentation
Food safety understanding
Buffet setup and takedown

Experience

Lead Banquet Server | 02/2020 to CurrentCompany Name - City, State

Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on meals during [Type] events, answering questions and bringing special orders.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.

Lead Banquet Server | 08/2017 to CurrentCompany Name - City, State

Set up for events with up to [Number] attendees, preparing serving and appetizer trays and setting tables.
Provided exceptional service to [Number] customers per day at [Type] establishment.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on meals during [Type] events, answering questions and bringing special orders.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.

Bar Server | 08/2017 to 09/2018Company Name - City, State

Built excellent relationships with guests to achieve repeat business.
Delivered high-quality beverages in fast-paced, customer-centered setting.
Resolved issues with guest orders.
Complied with local and state liquor and food handling laws and regulations.
Demonstrated menu knowledge by enthusiastically making recommendations.
Anticipated guest needs, including drink refills and clearing empty glasses.
Collected and processed payments via cash and credit card.

Assisted Manager | 11/2007 to 08/2017Company Name - City, State

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Completed inventory audits to identify losses and project demand.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Oversaw team development according to industry service standards to further customer loyalty.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Organized schedules, workflows and shift coverage to meet expected business demands.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.

Education and Training

Benjamin Franklin Mex - - City,State | | High School Diploma07/1984

University of Mexico - - City,State | | Some College (No Degree)Bussines Administration

Minneapolis Community And Technical College - - City,State | | Some College (No Degree)Customer Service

Resume Overview

School Attended

Benjamin Franklin Mex
University of Mexico
Minneapolis Community And Technical College

Job Titles Held:

Lead Banquet Server
Bar Server
Assisted Manager

Degrees

Benjamin Franklin Mex - City , State | High School Diploma
University of Mexico - City , State | Some College (No Degree)
Minneapolis Community And Technical College - City , State | Some College (No Degree)

Lead Banquet Server Resume Example

Resume Score: 80%

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