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Lead Analyst Resume Example

Resume Score: 80%

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LEAD ANALYST
Summary

Goal-oriented and analytical professional with over 10 years of progressive experience leading and managing the complexities and challenges of diverse business initiatives; known for a blend of leadership, integrity, multitasking and extremely attentive to detail. Highly motivated individual with an excellent work ethic, and problem solving abilities that have enabled me to enhance performance and respond effectively to organizational demands.

Skills
  • Windows 98 / 2000 / 2018 / NT Workstation / XP / 2003 / 2008 / 7 Enterprise / 7 Embedded UNIX/ Software: MS Excel, MS Word, MS PowerPoint, Print Manager, XIRIS, iSite, IQ Document Management, ePrescribe, SharePoint, Cloverleaf, Qvera, Imprivata, Citrix, Centricity Electronic Medical Records, Cerner, EMR-Link, Link Logic, Connectivity Manager, Ensemble, Web Framework, Izenda, CQR, PACS, Biscom. Languages: C, C++, SQL, Visual Basic.NET, and HTML
  • Visual Basic.NET, SharePoint
  • General accounting, 2000
  • Accounts receivables, Windows 98
  • Administrative duties, NT Workstation
  • Articulate, MS Word
  • Billing, Monitors
  • C, Enterprise
  • C++, Operating Systems
  • Charts, Organizational
  • Citrix, PACS
  • Clerical, Payroll
  • Computer Knowledge, Performance appraisals
  • Conferences, Performance reviews
  • Credit, Personnel
  • Decision-making, Policies
  • Direction, Processes
  • Document Management, Progress
  • Documentation, Project plans
  • Electronic Medical Records, Protocols
  • English, Quality
  • Estimating, Recruiting
  • Senior management, Reporting
  • Financial, Sales
  • Financial reports, Spanish
  • Financial statements, SQL
  • Front office, Statistics
  • General Manager, Supervising
  • Hiring, Supervision
  • HTML, Tax
  • Information Systems, UNIX
  • Insurance, Upgrades
  • Inventory, Workflow
  • IQ, Year-end
  • Logic
  • Managing
  • Medical billing
  • Meetings
  • MS Excel
  • MS PowerPoint
  • Knowledge of analytics programs
  • Tech-savvy
  • Business acumen
  • Capacity and scalability planning
  • Tools customization
  • Best practices and standards
  • Project documentation
  • Planning and coordination
  • Process improvement
  • Business operations
  • Operational improvement
  • Project organization
  • MS Office
  • Customer service
  • Relationship development
  • Team building
  • Administrative support
  • Team management
  • Communications
  • Problem resolution
Experience
Lead Analyst, Texas Tech University, April 2015-CurrentEl Paso, Texas
  • Leads and participates in multiple projects by developing project plans and objectives; estimating necessary time and resources, monitoring milestone completion, tracking all phases of the project lifecycle; coordinating actions and resolving conflicts, determining daily priorities, adjusting schedules when necessary; following proper escalation paths; updating project documentation and system requirements, following proper escalation paths.
  • Demonstrates up to date expertise in Information Systems and applies this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices; identifies problems and evaluates findings while exercising independent judgment and ethical decision-making with a minimum amount of supervision.
  • Serves as a liaison between IT teams and external vendors to assist or gather business requirements needed for system modification, enhancement and new implementations; Integrating new systems and processes with existing ones; and partnering with internal and external teams to ensure systems provided meet expectations.
  • Executes the configuration and set up for new inbound and outbound interfaces; supports thirteen interfaces for new updates as well as organize request changes for in-house build applications and changes in any of the interfaces; manages and monitors error resolution for all interfaces.
  • Accountable for system updates and upgrades; reviews technical requirements and coordinates completion of installation and testing phases; develops and executes testing plans and test cases based on system requirements and design; performs integration testing for interface related steps.
  • Creates and updates documentation of new standard operation procedures related to the systems implementation process and ongoing support; ensures documentation is in place for all new processes and workflow modifications.
  • Participates in daily/weekly meetings and conferences with other analysts and managers to provide project status and direction; timely reporting of issues that impact project progress, coordinating actions and resolving conflicts; articulating ideas and viewpoints to senior management; other related projects and duties as requested by management team.
Assistant Manager, Muy Brands, February 2011-January 2013El Paso, Texas
  • Supervised and coordinated day-to-day operations by managing labor, sales and inventory on a continual basis; ensured that all financial reports and personnel payroll related to administrative duties was completed accurately, on time and in accordance with company policies and procedures.
  • Assigned duties, responsibilities, and work stations to employees, following work requirements; trained new crew members and conducted formal crew performance appraisals; assisted General Manager in recruiting, interviewing and hiring team members.
  • Monitored operational and procedural issues, recommended measures to improve work performance by providing feedback, establishing performance expectations and by conducting performance reviews.
  • Responded to complaints, taking any and all appropriate actions to turn dissatisfied customers into return customers, ensured positive guest service in all areas; observed and evaluated workers procedures to ensure quality of services.
  • Operated a register; received and processed cash, check, and credit card payments, balanced cash drawer at the end of shift, and managed the preparation of daily sales/cash reporting and bank deposits.
Office Manager, Georges Chiropractic and Wellness Center, April 2007-February 2011El Paso, Texas
  • Managed and coordinated financial and general accounting functions for the center; managed accounts receivables and activity for all accounts to include records management and reporting of organizational statistics.
  • Managed quarterly report review and preparation 941 deposits, 940's, payroll tax payments, payroll summary reports, and preparation of year-end reports; prepared analysis of daily, weekly, and monthly financial statements for submission to the doctor.
  • Directed and coordinated all medical billing for Medicaid, Medicare, and Private Insurance, and Third Party Insurance Companies; prepared, generated, and submitted claims appeals, and researched charts to ensure accuracy and completeness of all documents; ensured that all billing is processed in a timely and accurate manner to achieve 100% collection on all claims.
  • Scheduled and coordinated the doctors meetings, outreach efforts in the community, maintained the doctor's daily calendar, and notified the doctor of any issues in accordance with established protocols; contributed to and reviewed operational practices, analyze internal processes, and recommend procedural or policy changes to improve the operations.
  • Accountable for supervising and overseeing the work efforts of three front office staff members; providing clerical support, training, and guidance to all activities, and direction of work assignments.
Education and Training
Bachelor of Business AdministrationComputer Information Systems, , The University of Texas at El Paso, 2014
Languages
Bilingual with Articulate Fluency in English & Spanish
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Texas Tech University
  • Muy Brands
  • Georges Chiropractic and Wellness Center

School Attended

  • The University of Texas at El Paso

Job Titles Held:

  • Lead Analyst
  • Assistant Manager
  • Office Manager

Degrees

  • Bachelor of Business Administration

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