Lead Analyst Resume Example Texas Tech University

LEAD ANALYST

Summary

Goal-oriented and analytical professional with over 10 years of progressive experience leading and managing the complexities and challenges of diverse business initiatives; known for a blend of leadership, integrity, multitasking and extremely attentive to detail. Highly motivated individual with an excellent work ethic, and problem solving abilities that have enabled me to enhance performance and respond effectively to organizational demands.

Skills

Windows 98 / 2000 / 2018 / NT Workstation / XP / 2003 / 2008 / 7 Enterprise / 7 Embedded UNIX/ Software: MS Excel, MS Word, MS PowerPoint, Print Manager, XIRIS, iSite, IQ Document Management, ePrescribe, SharePoint, Cloverleaf, Qvera, Imprivata, Citrix, Centricity Electronic Medical Records, Cerner, EMR-Link, Link Logic, Connectivity Manager, Ensemble, Web Framework, Izenda, CQR, PACS, Biscom. Languages: C, C++, SQL, Visual Basic.NET, and HTML
Visual Basic.NET, SharePoint
General accounting, 2000
Accounts receivables, Windows 98
Administrative duties, NT Workstation
Articulate, MS Word
Billing, Monitors
C, Enterprise
C++, Operating Systems
Charts, Organizational
Citrix, PACS
Clerical, Payroll
Computer Knowledge, Performance appraisals
Conferences, Performance reviews
Credit, Personnel
Decision-making, Policies
Direction, Processes
Document Management, Progress
Documentation, Project plans
Electronic Medical Records, Protocols
English, Quality
Estimating, Recruiting
Senior management, Reporting
Financial, Sales
Financial reports, Spanish
Financial statements, SQL
Front office, Statistics
General Manager, Supervising
Hiring, Supervision
HTML, Tax

Information Systems, UNIX
Insurance, Upgrades
Inventory, Workflow
IQ, Year-end
Logic
Managing
Medical billing
Meetings
MS Excel
MS PowerPoint
Knowledge of analytics programs
Tech-savvy
Business acumen
Capacity and scalability planning
Tools customization
Best practices and standards
Project documentation
Planning and coordination
Process improvement
Business operations
Operational improvement
Project organization
MS Office
Customer service
Relationship development
Team building
Administrative support
Team management
Communications
Problem resolution

Experience

Lead Analyst, Texas Tech University, April 2015-CurrentEl Paso, Texas

Leads and participates in multiple projects by developing project plans and objectives; estimating necessary time and resources, monitoring milestone completion, tracking all phases of the project lifecycle; coordinating actions and resolving conflicts, determining daily priorities, adjusting schedules when necessary; following proper escalation paths; updating project documentation and system requirements, following proper escalation paths.
Demonstrates up to date expertise in Information Systems and applies this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices; identifies problems and evaluates findings while exercising independent judgment and ethical decision-making with a minimum amount of supervision.
Serves as a liaison between IT teams and external vendors to assist or gather business requirements needed for system modification, enhancement and new implementations; Integrating new systems and processes with existing ones; and partnering with internal and external teams to ensure systems provided meet expectations.
Executes the configuration and set up for new inbound and outbound interfaces; supports thirteen interfaces for new updates as well as organize request changes for in-house build applications and changes in any of the interfaces; manages and monitors error resolution for all interfaces.
Accountable for system updates and upgrades; reviews technical requirements and coordinates completion of installation and testing phases; develops and executes testing plans and test cases based on system requirements and design; performs integration testing for interface related steps.
Creates and updates documentation of new standard operation procedures related to the systems implementation process and ongoing support; ensures documentation is in place for all new processes and workflow modifications.
Participates in daily/weekly meetings and conferences with other analysts and managers to provide project status and direction; timely reporting of issues that impact project progress, coordinating actions and resolving conflicts; articulating ideas and viewpoints to senior management; other related projects and duties as requested by management team.

Assistant Manager, Muy Brands, February 2011-January 2013El Paso, Texas

Supervised and coordinated day-to-day operations by managing labor, sales and inventory on a continual basis; ensured that all financial reports and personnel payroll related to administrative duties was completed accurately, on time and in accordance with company policies and procedures.
Assigned duties, responsibilities, and work stations to employees, following work requirements; trained new crew members and conducted formal crew performance appraisals; assisted General Manager in recruiting, interviewing and hiring team members.
Monitored operational and procedural issues, recommended measures to improve work performance by providing feedback, establishing performance expectations and by conducting performance reviews.
Responded to complaints, taking any and all appropriate actions to turn dissatisfied customers into return customers, ensured positive guest service in all areas; observed and evaluated workers procedures to ensure quality of services.
Operated a register; received and processed cash, check, and credit card payments, balanced cash drawer at the end of shift, and managed the preparation of daily sales/cash reporting and bank deposits.

Office Manager, Georges Chiropractic and Wellness Center, April 2007-February 2011El Paso, Texas

Managed and coordinated financial and general accounting functions for the center; managed accounts receivables and activity for all accounts to include records management and reporting of organizational statistics.
Managed quarterly report review and preparation 941 deposits, 940's, payroll tax payments, payroll summary reports, and preparation of year-end reports; prepared analysis of daily, weekly, and monthly financial statements for submission to the doctor.
Directed and coordinated all medical billing for Medicaid, Medicare, and Private Insurance, and Third Party Insurance Companies; prepared, generated, and submitted claims appeals, and researched charts to ensure accuracy and completeness of all documents; ensured that all billing is processed in a timely and accurate manner to achieve 100% collection on all claims.
Scheduled and coordinated the doctors meetings, outreach efforts in the community, maintained the doctor's daily calendar, and notified the doctor of any issues in accordance with established protocols; contributed to and reviewed operational practices, analyze internal processes, and recommend procedural or policy changes to improve the operations.
Accountable for supervising and overseeing the work efforts of three front office staff members; providing clerical support, training, and guidance to all activities, and direction of work assignments.

Education and Training

Bachelor of Business AdministrationComputer Information Systems, , The University of Texas at El Paso, 2014

Languages

Bilingual with Articulate Fluency in English & Spanish

Resume Overview

Companies Worked For:

Texas Tech University
Muy Brands
Georges Chiropractic and Wellness Center

School Attended

The University of Texas at El Paso

Job Titles Held:

Lead Analyst
Assistant Manager
Office Manager

Degrees

Bachelor of Business Administration

Lead Analyst Resume Example

Resume Score: 80%

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