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lead resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Skills
  • Equipment testing and troubleshooting
  • Multitasking
  • Friendly, positive attitude
  • Customer Service
  • Conflict Resolution
  • Training & Development
  • Communication
  • People skills
  • Relationship building
Experience
07/2020 to 04/2021 Lead Hcl Technologies Ltd. | Erie, PA,
  • Monitored team progress and enforced deadlines.
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Integrated process improvements to increase overall workflow.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
  • Rotated through series of different stations based on team needs.
  • Followed staffing strategies to achieve production goals.
  • Quality checked components to determine conformance to specifications.
  • Assembled complex components after careful review of project specifications and directions.
  • Performed various troubleshooting tasks to address assembly issues.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Operated hand and power tools to clear jams, adjust positions and trim rough edges.
  • Identified equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Adjusted machines for speed control and wood feeds to promote production of quality products.
08/2019 to 07/2020 Picker Packer G.Z.Q.S.O. | Westland, MI,
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Labeled boxes and placed in outbound collection areas.
  • Limited damage to products and orders by using care when choosing items.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Documented package information by completing associated paperwork, attaching labels and running barcodes with scanners.
  • Confirmed items picked for orders by keying codes into system.
  • Reduced waste by adhering closely to packaging procedures and monitoring use of packaging materials.
06/2018 to 07/2019 Fast Food Team Member Rock Strategic | Sulphur Springs, TX,
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Served orders to customers at windows, counters and tables.
  • Kept customer and food preparation areas clean and well-organized.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Made and served coffee, tea and fountain drinks.
Education and Training
Expected in 06/2017 to to High School Diploma | Northeast High School, Kansas City, MO GPA:
Expected in 08/2021 to to Certification | Introductiion To Medical Interpretation IMIP, Kansas City, MO, GPA:
Languages
Spanish:
Professional
Negotiated:
English:
Professional
Negotiated:

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Resume Overview

School Attended

  • Northeast High School
  • IMIP

Job Titles Held:

  • Lead
  • Picker Packer
  • Fast Food Team Member

Degrees

  • High School Diploma
  • Certification

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