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Lead Resume Example

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LEAD
Summary

Dependable Feeder offering 5-6 years of experience in production and manufacturing settings. Detail-oriented with commitment to safety and quality. Adept at training new employees on processes and procedures.

Reliable Tree Planter with track record of perfect attendance. Thrives in team-oriented or self-motivated environments. Offers articulate communication skills, both verbal and written.

Skills
  • Freight bills preparation
  • Lost shipment tracing
  • Cargo shipment inspections
  • Client coordination
  • Data review
  • Document review
  • Sorting and delivery
  • Order picking
  • Quick learner
  • Materials handling
Experience
Assistant Manager | 05/2006 to 01/2012Massage Envy - San Marcos , CA
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Evaluated employee performance and developed improvement plans.
  • Planned and prepared workflow schedules, delegating tasks for 16-23 member team.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Developed and implemented performance improvement programs, resulting in % increase in efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project future demands.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Trained team of 6-15 to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Freight Manager | 04/2010 to 12/2013Advanced Drainage Systems - Waverly , NY
  • Trained team of 5-6 to deliver outstanding customer service, boosting customer satisfaction.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Planned and prepared workflow schedules, delegating tasks for 12+ member team.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Completed inventory audits to identify losses and project future demands.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless.
Overnight Stocker | 10/2013 to 12/2014Wegmans Food Markets, Inc. - Allentown , PA
  • Counted, sorted and stacked finished pieces for easy access.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Removed product from boxes and placed on shelves in an attractive manner according to layout guidelines.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Assessed floor displays to determine which merchandise required restocking.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Participated in year-end inventory and cycle counts through cv1 and pockright.
  • Picked up all boxes and related trash from the sales floor.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Attended to incoming trucks and used forklifts to move pallets to staging areas.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Loaded and unloaded 20-30 delivery trucks or vans per day to maintain store's inventory.
  • Notified personnel immediately of any spills to ensure quick clean-up and remediation.
Lead | 02/2014 to CurrentUnited States Pipe And Foundry Company, Inc. - Phoenix , AZ
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Trained new employees on order pulling and stocking positions to support team efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Integrated process improvements to increase overall workflow.
  • Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
  • Completed ongoing quality checks on dry and cold products, closely following strict quality assurance guidelines.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Supervised team of 10-15 employees working with electrick pallet jack and stand up forklift equipment, maintaining safety and cultivating productive atmosphere.
  • Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Education and Training
Liberty High School - - City,State | | High School Diploma06/2006
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • Liberty High School

Job Titles Held:

  • Assistant Manager
  • Freight Manager
  • Overnight Stocker
  • Lead

Degrees

  • Liberty High School - City , State | High School Diploma

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