Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Dependable Feeder offering 5-6 years of experience in production and manufacturing settings. Detail-oriented with commitment to safety and quality. Adept at training new employees on processes and procedures.
Reliable Tree Planter with track record of perfect attendance. Thrives in team-oriented or self-motivated environments. Offers articulate communication skills, both verbal and written.
Skills
Freight bills preparation
Lost shipment tracing
Cargo shipment inspections
Client coordination
Data review
Document review
Sorting and delivery
Order picking
Quick learner
Materials handling
Experience
05/2006 to 01/2012
Assistant ManagerMassage Envy – San Marcos, CA,
Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Cultivated customer loyalty by training team members in industry-leading service standards.
Evaluated employee performance and developed improvement plans.
Planned and prepared workflow schedules, delegating tasks for 16-23 member team.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Organized schedules, workflows and shift coverage to meet expected business demands.
Developed and implemented performance improvement programs, resulting in % increase in efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Completed inventory audits to identify losses and project future demands.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Trained team of 6-15 to deliver outstanding customer service, boosting customer satisfaction ratings.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
04/2010 to 12/2013
Freight ManagerAdvanced Drainage Systems – Waverly, NY,
Trained team of 5-6 to deliver outstanding customer service, boosting customer satisfaction.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Planned and prepared workflow schedules, delegating tasks for 12+ member team.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Completed inventory audits to identify losses and project future demands.
Retrieved stored items and traced lost shipments, when necessary.
Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless.
10/2013 to 12/2014
Overnight StockerWegmans Food Markets, Inc. – Allentown, PA,
Counted, sorted and stacked finished pieces for easy access.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Removed product from boxes and placed on shelves in an attractive manner according to layout guidelines.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Assessed floor displays to determine which merchandise required restocking.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Participated in year-end inventory and cycle counts through cv1 and pockright.
Picked up all boxes and related trash from the sales floor.
Secured products when transporting to different areas of store to prevent merchandise damage.
Attended to incoming trucks and used forklifts to move pallets to staging areas.
Removed outdated and overripe items from stock to eliminate health risks.
Loaded and unloaded 20-30 delivery trucks or vans per day to maintain store's inventory.
Notified personnel immediately of any spills to ensure quick clean-up and remediation.
02/2014 to Current
LeadUnited States Pipe And Foundry Company, Inc. – Phoenix, AZ,
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Analyzed employee workloads to meet seasonal fluctuation needs.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Trained new employees on order pulling and stocking positions to support team efficiency.
Delegated daily tasks to team members to optimize team productivity.
Integrated process improvements to increase overall workflow.
Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
Completed ongoing quality checks on dry and cold products, closely following strict quality assurance guidelines.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Supervised team of 10-15 employees working with electrick pallet jack and stand up forklift equipment, maintaining safety and cultivating productive atmosphere.
Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
Education and Training
Expected in 06/2006
High School Diploma: Liberty High School - Lodi, CA GPA:
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