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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview
Highly enthusiastic customer service professional with 4 years client interface experience. logistics, at risk youth direct care staff (milieu instructor), supervisorand staff development (in direct care field). Strong people skills, motivated and honest.
Core Strengths
  • Microsoft Office, Word and Excel.
  • Seasoned in conflict resolution Strong organizational skills
  • Courteous demeanor
  • Adaptive team player
  • Able to manage client crises
  • Able to participate in multidisciplinary team approach
  • Excellent writing and critical thinking skills
  • Cooperative team member
  • Excellent analytical skills Microsoft Office, Excel, PowerPoint proficiency
  • Fluent in german
  • Motivated self-starter 
Work Experience
01/2016 to 02/2016
Lead United States Pipe And Foundry Company, Inc. San Antonio, TX,

  • I acted as an onsite supervisor, lead communication with customers and finalized billing following the moves. 
  • lead and directed other movers during the move. 
  • Stacked and transported all overstock to storage areas.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Loaded and unloaded 2 delivery truck per shift.
03/2012 to 11/2015
Laborer Buzzi Unicem Cincinnati, OH,
  • General Landscaping, Construction and Demolition. 
  • Built and disassembled scaffolds, bracing and barricades.
  • Mixed and laid concrete to raise top of manhole to the street level. Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
  • Cleaned all construction areas to avoid hazards.
  • Mixed mortar, plaster and grout according to standard formulas.
01/2010 to 02/2012
Milieu instructor The High Frontier City, STATE,

  • I was responsible for the daily supervision of 9 at-risk students.
  • I coached and motivated them to face their problems and work through them via therapeutic group sessions.
  • Tracked students on and off the unit by documenting times and destinations of students
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
06/2009 to 01/2010
Job titleshift supervisor Cramer Creek Inc S.L.E City, STATE,
  • I was leading the training sessions for direct care staff and oversaw staff development (along with one of the managers), acted as a liaison between the administration, school, and direct care staff.
  • Planned and directed activities on and off the facility.
  • Charted and recorded information in students files.
  • Tracked students movement on and off the unit by documenting times and destinations of clients.
  • Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
01/2007 to 06/2009
Job titledirect care staff milieu instructor Rancho Valmora City, STATE,
  • Same as in Ft. Davies
08/2005 to 05/2006
Kennel helper Kraftwerk K9 City, STATE,
  • I helped with the daily support and education of German Shepherds.
  • greeting of customers, picking up and dropping off of dogs at the airport. 
  • Hand-raised puppies, including hand-feeding using bottles and formulas.
09/2002 to 04/2005
Job title Sales associate/warehouse worker Army And Air Force Exchange Service City, STATE,
  • customer service 
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Bagged merchandise by following standard procedures.
  •  logistics.
  • Acted as a liaison between logistics, carriers and customers.
  • Unloaded, picked, staged and loaded products for shipping.
  • Oversaw warehousing and storage practices and housekeeping.
05/2006 to 09/2006
Sales, logistics, refinishing Ricks Antiques City, STATE,
  • Processed an average of 50 transactions each day in a timely manner.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained visually appealing and effective displays for the entire store.
  • taking inventory
  • refinishing of antique European furniture. 
Educational Background
Expected in Dec 2015
Bachelor of Arts: History Political Science
Sul Ross State University - Alpine, Texas
GPA: Phi Alpha Theta LambdaTheta Chapter (history honor society) Pi Sigma Alpha Omicron Phi Chapter (national political science honor society) Deans list fall 2014, spring 2015, fall 2015. GPA: 3.14

Majored in History and Political Science
Phi Alpha Theta LambdaTheta Chapter (history honor society) Pi Sigma Alpha Omicron Phi Chapter (national political science honor society) Deans list fall 2014, spring 2015, fall 2015. GPA: 3.14
Languages
Fluent in German (speaking, reading and writing)
Skills
  • Cash handling
  • Shipping and receiving
  • Professional and friendly
  • Careful and active listener
  • Multi-tasking
  • Critical thinker
  • data collection
  • micro soft word
  • Research

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resume Strength

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Resume Overview

School Attended

  • Sul Ross State University

Job Titles Held:

  • Lead
  • Laborer
  • Milieu instructor
  • Job titleshift supervisor
  • Job titledirect care staff milieu instructor
  • Kennel helper
  • Job title Sales associate/warehouse worker
  • Sales, logistics, refinishing

Degrees

  • Bachelor of Arts

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