LiveCareer-Resume

laboratory manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Performance Tracking and Evaluation
  • Team Leadership
  • Problem Resolution
  • Technical Proficiency
  • Calm Under Pressure
  • Strategic Planning
Education and Training
Southwestern Community College Chula Vista, CA, Expected in 2024 Associate of Science : Biology - GPA :
Olympian High School Chula Vista, CA Expected in 06/2016 High School Diploma : - GPA :
Work Experience
Agropur Inc. - Laboratory Manager
Hull, IA, 04/2021 - Current
  • Maintained compliance with laboratory, company and legal regulations.
  • Managed equipment, building areas and inventory to keep facility running at 100% peak levels.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
  • Operated, calibrated and performed preventative maintenance on fabrication machines.
  • Defined priorities, delegated tasks and planned workflow for laboratory personnel.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
  • Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
  • Disposed of faulty, broken and dirty products and reported losses to supervisors.
  • Floated throughout the work district when assistance was needed
  • Met accurate deadlines that adhere towards the company's "Ready When Promised" guidelines in order to ensure superior customer service
Crh - Server and Bartender
Farmingdale, NJ, 09/2020 - 02/2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Set up dining room to meet hospitality and service standards.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Coasterra - Restaurant Food Runner and Barback
City, STATE, 08/2018 - 03/2020
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Maintained spotless, well-stocked bar organized and ready for customer demands.
  • Built and maintained relationships with regular customers by learning and remembering preferences.
  • Memorized dining room floor plans and understood seat number system.
  • Double-checked meals placed in window against customer tickets for accuracy.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
KASA Restoration - General Laborer
City, STATE, 01/2016 - 02/2020
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Demolished existing structures and removed fixtures, appliances and other pieces from sites.
  • Performed all landscape maintenance duties such as lawn mowing, weed-whacking and trimming.
  • Applied caulking compounds by hand or caulking guns to protect against entry of water or air.
  • Mixed, poured, and spread concrete, asphalt gravel and other materials.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Painted entire kitchens, bathrooms, rooms and ceilings.
  • Performed minor plumbing duties such as cutting and mounting pipes.
  • Maintained a clean work environment that is 100% free of any risks for clients.
  • Carried out individual work in various capacities to promote business and achieve assigned goals.
  • Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives.
Languages
English :
Native/ Bilingual
Negotiated :
Spanish :
Native/ Bilingual
Negotiated :
Some Japanese :
Limited
Negotiated :

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Resume Overview

School Attended

  • Southwestern Community College
  • Olympian High School

Job Titles Held:

  • Laboratory Manager
  • Server and Bartender
  • Restaurant Food Runner and Barback
  • General Laborer

Degrees

  • Associate of Science
  • High School Diploma

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