laboratory manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

As an experienced Laboratory Manager and Senior Laboratory Technologist with over 7 years of experience, I have successfully managed laboratory operations, staff, and quality systems to ensure the delivery of high-quality, cost-effective, and safe services. My expertise includes overseeing laboratory accreditation, equipment maintenance, calibration, and procurement, as well as ensuring compliance with quality assurance processes and standard operating procedures. I have a proven track record of generating management reports, investigating and resolving customer complaints, and providing technical support to clinicians and front desk personnel. I am also committed to continuous learning and development, as evidenced by my participation in various training and workshops related to laboratory management, quality assurance, and technical skills.

  • MS Office (MS Word, Advance MS Excel, Power Point)
  • Ability to adapt to new environment.
  • Project Planning
  • Cost Control
  • Performance Evaluations
  • Team Leadership
  • Verbal and Written Communication
  • Problem Resolution
  • Employee Coaching and Motivation
  • Training and Development
  • Staff Training
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Performance Tracking and Evaluation
  • Documentation and Reporting
  • Equipment Management
  • Facilities Maintenance
  • Business Analysis and Reporting
  • Customer Relationship Management
  • Time Management
Laboratory Manager, 02/2018 to 07/2022
Ascension (System Office)Overland Park, KS,
  • Sources, manages, motivates and trains laboratory staff to ensure that operational objectives are achieved
  • Directs the implementation of service levels and quality standards in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service
  • Manages the correct application of quality assurance processes and standard operating procedures to ensure corrective actions are taken as required
  • Oversees laboratory accreditation, including preparation for audits, maintenance of 2 CURRICULUM VITAE current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives
  • Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results
  • This includes ensuring that instrument maintenance and quality control results are recorded as well as trouble shooting
  • Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement
  • Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment
  • Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required
  • Performs investigations into and resolve customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories
  • Oversees and monitors in-service training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements
  • This includes ensuring the availability of up to date records that can be presented immediately on request thereof
  • Oversees the teaching and training of laboratory personnel, interns and students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems
  • Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard
  • Performs the role of a medical technologist as required in accordance with operational needs.
  • Maintained detailed records and completed regular reports for operations, accounting and human resources needs.
  • Managed equipment, building areas and inventory to keep facility running at peak levels.
  • Defined priorities, delegated tasks and planned workflow for laboratory personnel.
  • Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns.
Senior Laboratory Technologist, 04/2017 to 02/2018
Ecolab Inc.Grand Forks, ND,
  • ISO 15189:2012 Organization and management responsibility
  • April 2022
  • Report and release of result / amended results, Receiving patients and Processing of Chemistry, Serology, Microbiology Hematology and Histology samples
  • Maintaining analyzers including Cobas Integra 400 Plus, Cobas e411, Cobas h232, Cobas c111, Mindray BC5380
  • Calibrating and Running Daily Quality Control
  • Ensuring Quality systems are in order
  • Analyzers and Kits Validations
  • Providing Technical support to Clinicians and Front desk Personnel
  • Assisting Lab manager with stock management
  • Assisting with blood collection, specimen labeling and sorting
  • Registering of patient and Cashiering Duties
  • Creating awareness and Marketing services
  • Maintained and calibrated lab instruments and equipment to streamline use.
  • Identified and reported issues affecting test performance.
  • Evaluated and assessed lab equipment to resolve malfunctions and restore functionality.
  • Operated, calibrated or maintained equipment used in quantitative or qualitative analysis.
Laboratory Technologist, 10/2015 to 04/2017
Yale-New Haven HealthWest Haven, CT,
  • Ensuring Quality systems are in order
  • Assisting with blood collection, specimen labeling and sorting
  • Ensuring Quality systems are in order
  • Analyzers and Kits Validations
  • Receiving patients and Processing of Chemistry, Serology, Microbiology Hematology and Histology samples, EQA and LJ graph review verification and validation
  • Identified and reported issues affecting test performance.
Education and Training
Diploma in Medical Laboratory Science: Health Laboratory Sciences, Expected in 11/2015 to KILIMANJARO CHRISTIAN MEDICAL UNIVERSITY COLLAGE - ,
Advanced Certificate of Secondary Education: , Expected in 01/2012 to MOSHI SECONDARY SCHOOL - ,
Certificate of Secondary Education: , Expected in 01/2009 to MAWENZI SECONDARY SCHOOL - ,
First Language
English: C1

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School Attended


Job Titles Held:

  • Laboratory Manager
  • Senior Laboratory Technologist
  • Laboratory Technologist


  • Diploma in Medical Laboratory Science
  • Advanced Certificate of Secondary Education
  • Certificate of Secondary Education

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