Laboratory Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs.

Detail-oriented Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently. Knowledgeable about managing supplies, equipment and facilities. Pursuing new professional challenges with the opportunity to make a positive impact on laboratory operations and research success.


Awarded multiple times as outstanding employee, with continual history of exceptional job performance.

  • Quality processes
  • Operational improvements
  • Team Leadership
  • Problem-Solving Abilities
  • ISO Standards
  • Quality Management
  • Statistical Analysis Skills
  • Familiarity with Quality Standards
  • Employee training
  • Budget Preparation
  • [Tool] use
  • [Software] expert
  • Knowledge of quality systems
  • Policy reinforcement
  • Operational budget forecasting
  • Employee supervision
  • Staff training and development
  • Quality control tests
  • Organization and Time management
  • First Aid/CPR
  • Teambuilding
  • Flexible & Adaptable
Work History
Laboratory Manager, 01/2019 to Current
Engineering Consulting Services, Ltd. Tulsa, OK,
  • Interview, hire and train lab technicians to perform experiments and analyze results.
  • Set and oversee overall quality assurance guidelines for laboratory work.
  • Resolve issues with product development from inception through post-testing processes.
  • Oversee equipment maintenance, facility cleanliness and organization of supplies and inventory to maximize performance.
  • Ensure laboratory is kept in compliance with all applicable guidelines and laws.
  • Plan and coordinate new development programs to meet deadlines within laboratory and corporate budget.
  • Oversee development and tested formulas for [Type] products to find high quality, low cost options.
  • Manage operational documents and produced daily, weekly, monthly and annual reports detailing activities.
  • Collaborate with marketing and R&D groups to develop new tests and methods, based on health care impact and market demand.
  • Train staff, schedule work hours and assign projects for 70+ person work group.
  • Design processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Maintain confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Develop new and ensure all current processes are maintained to keep laboratory equipment clean and in good working order for optimal functionality and longevity.
  • Utilize expertise in various chemistry methods to help with diagnosis of medical issues.
  • Ensure all staff are conducting clinical chemistry tests regularly.
  • Record, report and post test results using a variety of laboratory information and interfacing systems.
  • Ensure processing of patient specimens according to priority and documented results.
  • Execute corrective actions when test controls were outside specified limits.
  • Handle specimens according to laboratory protocols to maximize accuracy and precision of results.
Laboratory Quality Manager, to
Orange Regional Medical Center Harris, NY,
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Developed and deployed production control plans, including creating all related work instructions and procedures.
  • Devised specifications for processes.
  • Collaborated with contract representatives and oversaw quality control implementations and reporting.
  • Led [Type] quality-assurance projects and enhanced productivity, realizing [Number]% increase in profits.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Adhered to all legal, safety and health standards.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Minimized costs and maximized returns resulting in $[Amount] [Timeframe] savings.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Improved quality processes for increased efficiency and effectiveness.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
  • Calibrated instruments and scales in production area and quality lab.
  • Evaluated quality problems and performed [Action] to identify and resolve issues.
  • Rejected defective products and approved correct products.
  • Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major [Type] devices on floor.
  • Increased customer satisfaction through adherence to all quality standards and customer requirements.
Medical Laboratory Supervisor, to
Roper St. Francis Health Care Charleston, Mt. Pleasant And Summerville,
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Direct day-to-day administrative and operational functions for [Number]-bed facility, providing guidance and leadership to over [Number] employees across more than [Number] departments.
  • Collaborated with national and international organizations to leverage industry connections.
  • Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
  • Developed policies and procedures for effective pharmacy management.
  • Assessed [Type] and [Type] metrics and adjusted operational plans to uphold quality standards.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
  • Conducted evaluations for as many as [Number] patients daily, including EKGs, chemical analysis, urinalysis and hematology.
  • Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
  • Conducted [Type], [Type] and [Type] tests regularly.
  • Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
  • Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
  • Located disease markers and outlined findings in thorough reports for clinicians.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Managed application processes for facility certifications with [Type] education programs.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Oversaw all financial transactions and management functions, strategically managing $[Number] operating budget.
  • Identified new areas of scientific research and provided internal training.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
  • Motivated and supervised [Number] [Job title] and [Job title] in delivering quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Organized and facilitated [Number] department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
Bachelor of Arts: Biology, Expected in
University of North Carolina At Greensboro - Greensboro, NC
  • Lean Six-Sigma Green Belt - North Carolina State University / Alamance Community College - 2010

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Resume Overview

School Attended
  • University of North Carolina At Greensboro
Job Titles Held:
  • Laboratory Manager
  • Laboratory Quality Manager
  • Medical Laboratory Supervisor
  • Bachelor of Arts

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