Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Detail-oriented Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently. Knowledgeable about managing supplies, equipment and facilities. Pursuing new professional challenges with the opportunity to make a positive impact on laboratory operations and research success.
Skills
Equipment Maintenance
Lab assistant training
Laboratory procedures
Team building
Communications
Team management
Process improvement
Medical research
Microscopic techniques
Organization
Problem resolution
Project organization
Supervision
Work History
Laboratory Manager, 04/2020 to Current Eurofins Scient. – Syracuse, NY,
Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
Trained staff, scheduled work hours and assigned projects for 20-person work group.
Kept laboratory in compliance with all applicable guidelines and laws.
Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Research Technician I/II, 07/2017 to 04/2020 Fred Hutchinson Cancer Research Center – Multiple Locations, WA,
Followed research protocols when gathering data and performing lab experiments.
Supported senior management with creation and enhancement of continuous improvement of research procedures.
Reduced project discrepancies by optimizing quality control standards.
Assisted with training junior team members in laboratory techniques and operation of equipment.
Ensured that all work areas were kept extremely clean and sanitized properly to avoid errors in research.
Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
Maximized efficiency by meticulously organizing and administering experiments.
Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
Disseminated research findings to various personnel in different formats, including white papers, presentations and spreadsheets.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Leveraged highly effective communication and active listening skills to work effectively scientists of diverse backgrounds and accomplish common research goals.
Shift Leader, 09/2011 to 02/2017 Chick-Fil-A – Charlottesville, VA,
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Assigned daily employee tasks and monitored activity and completion.
Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Maintained safe working environment by observing safety procedures, policies and regulations.
Coached team members in techniques necessary to complete job tasks.
Created incentive programs and contests to support and award top performers.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Alerted customers to upcoming sales events and promotions.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Regulated pricing, inventory count and supply during shift hours.
Education
Bachelor of Arts: Biology, Expected in 05/2017 Webster University - St Louis, MO GPA:
Concentration in Health and Medicine
Thesis: Nonsteroidal anti-inflammatory drug use and their influences on Angiotensin conversion and blood pressure
Graduated magna cum laude
Awarded Departmental Honors
Master of Arts: Healthcare Administration , Expected in 12/2019 Maryville University of Saint Louis - St Louis, MO GPA:
Concentration in Population Health Management
Thesis: Reduction of Patient Re-Admission Rates in an Eastern Missouri Skilled Nursing Facility
Graduated magna cum laude
Master of Science: Microbiology And Cell Science , Expected in 08/2021 University of Florida - Gainesville, FL GPA:
Concentration in Medical Microbiology and Biochemistry
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