Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Detail-oriented Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently. Knowledgeable about managing supplies, equipment and facilities. Pursuing new professional challenges with the opportunity to make a positive impact on laboratory operations and research success.

  • Equipment Maintenance
  • Lab assistant training
  • Laboratory procedures
  • Team building
  • Communications
  • Team management
  • Process improvement
  • Medical research
  • Microscopic techniques
  • Organization
  • Problem resolution
  • Project organization
  • Supervision
Work History
Laboratory Manager, 04/2020 to Current
Eurofins Scient.Syracuse, NY,
  • Interviewed, hired and trained lab technicians to perform experiments and analyze results.
  • Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
  • Trained staff, scheduled work hours and assigned projects for 20-person work group.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
  • Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
  • Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
Research Technician I/II, 07/2017 to 04/2020
Fred Hutchinson Cancer Research CenterMultiple Locations, WA,
  • Followed research protocols when gathering data and performing lab experiments.
  • Supported senior management with creation and enhancement of continuous improvement of research procedures.
  • Reduced project discrepancies by optimizing quality control standards.
  • Assisted with training junior team members in laboratory techniques and operation of equipment.
  • Ensured that all work areas were kept extremely clean and sanitized properly to avoid errors in research.
  • Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
  • Maximized efficiency by meticulously organizing and administering experiments.
  • Took active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions and options discussed.
  • Disseminated research findings to various personnel in different formats, including white papers, presentations and spreadsheets.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Leveraged highly effective communication and active listening skills to work effectively scientists of diverse backgrounds and accomplish common research goals.
Shift Leader, 09/2011 to 02/2017
Chick-Fil-ACharlottesville, VA,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Assigned daily employee tasks and monitored activity and completion.
  • Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Coached team members in techniques necessary to complete job tasks.
  • Created incentive programs and contests to support and award top performers.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Alerted customers to upcoming sales events and promotions.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Regulated pricing, inventory count and supply during shift hours.
Bachelor of Arts: Biology, Expected in 05/2017
Webster University - St Louis, MO
  • Concentration in Health and Medicine
  • Thesis: Nonsteroidal anti-inflammatory drug use and their influences on Angiotensin conversion and blood pressure
  • Graduated magna cum laude
  • Awarded Departmental Honors
Master of Arts: Healthcare Administration , Expected in 12/2019
Maryville University of Saint Louis - St Louis, MO
  • Concentration in Population Health Management
  • Thesis: Reduction of Patient Re-Admission Rates in an Eastern Missouri Skilled Nursing Facility
  • Graduated magna cum laude
Master of Science: Microbiology And Cell Science , Expected in 08/2021
University of Florida - Gainesville, FL
  • Concentration in Medical Microbiology and Biochemistry
  • Graduated magna cum laude

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Resume Overview

School Attended

  • Webster University
  • Maryville University of Saint Louis
  • University of Florida

Job Titles Held:

  • Laboratory Manager
  • Research Technician I/II
  • Shift Leader


  • Bachelor of Arts
  • Master of Arts
  • Master of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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