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Laboratory Manager Resume Example

Resume Score: 90%

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LABORATORY MANAGER
Professional Summary

Laboratory Technician with expertise in procuring and processing more than [number] specimens per month. Highly efficient and detail-oriented with advanced knowledge of medical testing and experimentation.

Licenses

ASCP #209489

Accomplishments
  • I have over twenty years of Clinical Laboratory experience As a laboratory manager I served as the leader for the clinical laboratory working with directors, providers and staff to achieve exceptional patient satisfaction.
  • Oversaw the comprehensive services of the Clinical Laboratory including pre-analytical, analytical and post-analytical phases of the Laboratory Ability to build strong teams by making certain that all laboratory departments were staffed with qualified personnel Work flow and processes frequently reviewed that insured processes were stream lined, efficient and accurate Oversaw the proficiency testing for all tests performed by Laboratory To maintain staff competency everyone performed CAP proficiencies, annual review procedure manuals and performed annual competencies Handled conflicts amongst employees, physicians and patients, developing positive outcomes Responsible for physical plant monitoring environmental conditionals making certain they are in alignment with regulatory agencies such as OSHA A quick learner who can learn the nuances of the Department and understand the implications for successfully driving necessary growth of the department Strong process improvement skills and finely honed analytic abilities Strong written and verbal skills with the ability to communicate at all levels within the organization Respectful with exceptional interpersonal skills who can relate to people at all levels of the organization demonstrating sensitivity to other's needs Held routine staff meetings to keep staff informed and engaged; also providing staff an opportunity to address their questions or concerns Evaluated various test to determine if they were financially viable to continue Responsible for CAP and JACHO inspections Frequently worked with Chief Operating Officer and other hospital administrators for Laboratory projects.
Skill Highlights
    Professional Experience
    Laboratory Manager
    August 2014 to August 2015
    Thomas Jefferson University Hospital - Philadelphia, PA
    • of the Hematology/Special Hemostasis/Coagulation Laboratory 4 direct reports 900 bed hospital Monitored the Quality Assurance/Quality Control Programs Quality of test and test methods were evaluated through an aggressive Quality Control Program Evaluated and verified testing by monitoring for accuracy and precision Responsible for Service Agreements for analyzers and various equipment Created and reviewed purchase orders Hired personnel who were appropriately educated, trained and certified to perform testing Wrote and updated testing procedures Generated reports for leadership to assess financial health of department Determined the cost to perform a laboratory test to determine if it was more cost effective to perform in-house or send out Performed validation studies on new lots of reagents Billing for Laboratory test.
    Laboratory Manager
    September 2012 to June 2014
    Abington Health-Lansdale Hospital - Lansdale, PA
    • Planned, evaluated and directed the Core Laboratory including Hematology, Blood Bank, Chemistry, Urinalysis and Phlebotomy Twenty-five direct reports Responsible for pre-analytical, analytical and post analytical phases of testing Constant evaluation of all three phases of testing to ensure the end product, patient results, were received by clinician in a timely manner Performed analytical testing in all areas of the Laboratory with the exception of Blood Bank Ordered all laboratory supplies and reagents including sequestering of lots Financial oversight reviewing expenses and participating in annual operating budgets Customer service was essential and monitored through weekly Press Ganey scores Responsible for outreach testing for surrounding nursing homes Sonji M Miller, MBA, BSMT, (ASCP) sonjimarie18@yahoo.com Responsible for maintaining current Laboratory manuals that was available to staff for review.
    Medical Laboratory Technologist
    April 2010 to Current
    Prime Health-Lower Bucks Hospital - Bristol, PA
    • Perform analytical testing in Hematology, Chemistry, Urinalysis and Phlebotomy.
    • Read differentials.
    • Perform quality control.
    • Responsible for daily maintenance of all analyzers and equipment in Hematology.
    Technical Specialist/Supervisor
    January 1999 to April 2007
    The Hospital of the University of Pennsylvania - Philadelphia, PA
    • Responsible for hiring, training and performance management of approximately sixty direct reports Approximately 40 phlebotomists as direct reports 900 bed hospital.
    • Worked in a fast paced environment responsible for 6 outpatient laboratories, The Abramson Cancer Center, Hematology/Oncology Laboratory, Rena Rowan Breast Cancer Center Laboratory, In-Patient Phlebotomy team and Out-Patient Phlebotomists/Technologists Accountable for managing schedules and payroll Responsible for performance evaluation Ordered all Laboratory supplies Gathered and presented necessary information to justify the addition of new personnel Participated in the selection of the new analyzers.
    • Planned and participated in the growth of Laboratory services by opening additional Outpatient Laboratories Maintained a safe environment for staff Worked closely with the Clinical Research Department in the Hematology/Oncology.
    Education and Training
    MBA : Healthcare Administration, 2003Eastern UniversityHealthcare Administration
    Medical Laboratory Sciences, 2001Hahnemann UniversityMedical Laboratory Sciences
    Medical Laboratory Technician, 1992Community College of PhiladelphiaMedical Laboratory Technician
    Skills
    Billing, budgets, Cancer, Chemistry, Clinical Research, com, Customer service, fast, Financial, Hematology, hiring, leadership, managing, MBA, nursing, Oncology, payroll, performance management, personnel, Phlebotomy, Press, Quality, Quality Control, Quality Assurance, Read, Urinalysis, validation
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    Resume Overview

    Companies Worked For:

    • Thomas Jefferson University Hospital
    • Abington Health-Lansdale Hospital
    • Prime Health-Lower Bucks Hospital
    • The Hospital of the University of Pennsylvania

    School Attended

    • Eastern University
    • Hahnemann University
    • Community College of Philadelphia

    Job Titles Held:

    • Laboratory Manager
    • Medical Laboratory Technologist
    • Technical Specialist/Supervisor

    Degrees

    • MBA : Healthcare Administration , 2003
      Medical Laboratory Sciences , 2001
      Medical Laboratory Technician , 1992

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