laboratory assistant medical assistant resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Clinical Technician, phlebotomy and laboratory trained with expertise in procuring and processing more than 100 specimens per month. Highly efficient and detail-oriented with advanced knowledge of medical testing and customer service.

Skill Highlights
  • Phlebotomy and capillary draw
  • Sample checking
  • Test result validity verification
  • Quality control procedures

  • Lab equipment calibration
  • Successful treatment of vasovagal reactions.
  • Strong medical ethic
  • Qualified in specimen collection/processing
Professional Experience
Laboratory Assistant/ Medical Assistant, 01/2015 - 04/2015
Massachusetts Institute Of Technology Boston, MA,
  • Accurately obtained, recorded and reported test results according to established procedures to doctors including Urine Analysis, Mono, CBC, RSV, Flu, and Rabid Strep Testing.
  • Recorded known control values from technical instruments to ensure reliability and accuracy in test results.
  • Developed and maintained positive customer relationships through effective compassionate communication and understanding.
  • Correctly prepared laboratory equipment and instrumentation required for tests, research, process and quality control.
  • Obtained and recorded vital signs, height, weight, and blood pressure for patient care and progress.
  • Neatly and accurately completed all required SMP, SOP and BHR documentation in accordance with set guidelines.
Bookseller, 07/2014 - 01/2015
Biolife Rib Mountain, WI,
  • Replenished merchandise shelves with items from the stockroom.
  • Took special orders in person and over the phone to generate additional revenue.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Expressed appreciation and invited customers to return to the store.
Advanced Plasma Center Technician, 03/2012 - 07/2014
Convene New York, NY,
  • Assisted in Medical Historian responsibilities. recorded vital signs including blood pressure, pulse, and temperature.
  • Tested hematocrit and protein levels using capillary draws to determine donor eligibility.
  • Phlebotomist - Conducted venipuncture sticks in preparation for plasmapheresis donations.
  • Collected whole blood via venipuncture to test ATYA and Protein levels.
  • Recognized, stabilized, and documented vasovagal reactions.
  • Administered saline through IV when directed by medical support personal.
  • Assisted in daily calibration of PCS2 machines to insure quality compliance. Documented all maintenance and repairs in a timely fashion.
  • Sample Prep - Processed donor samples in preparation for plasma testing.
  • Assisted in the boxing and shipment of plasma following SOP guidelines.
ER Patient Registrar , 02/2011 - 02/2012
Christus Santa Rosa Hospital City, STATE,
  • Registration Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Collected and verified patient demographic information.
  • Assisted in patient insurance collection and verification along with copay collection and processing.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports. Ensured HIPAA compliance.
Barista, 02/2009 - 2011
Starbucks Coffee And Teas City, STATE,
  • Customer Service - Insured the standard of quality made beverages.
  • Handled irate customers with effective understanding and compassionate action.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Maintained cleanliness and presentation of stock room and production floor. Replenished supplies, bags and other materials at each cash wrap.
Education and Training
Certificate: , Expected in 2014
Central Texas Phlebotomy Institute - Austin, TX
Status - Certificate of Phlebotomy Training: Phlebotomy, 2014 Central Texas Phlebotomy Institute - Austin, TX
High School Diploma: , Expected in 2006
Burges High School - El Paso, TX
Status - High School Diploma: 2006 Burges High School - El Paso, TX
  • Healthcare: HIPPA and OSHA compliance trained, computerized charting and intraweb knowledge, intravenous therapy trained, ER experience, eligibility determination.
  • People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills.
  • Customer Service: Time management, careful and active listener, professional and friendly,

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Resume Overview

School Attended

  • Central Texas Phlebotomy Institute
  • Burges High School

Job Titles Held:

  • Laboratory Assistant/ Medical Assistant
  • Bookseller
  • Advanced Plasma Center Technician
  • ER Patient Registrar
  • Barista


  • Certificate
  • High School Diploma

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