Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Compassionate, hardworking and friendly, I have obtained a breadth of job experience across a number of fields. In the realm of customer service, I pride myself on being approachable, dedicated to my work, and a fast learner. Remaining organized and on top of my tasks is of the utmost importance and I am committed to the work that I do, whatever that may be. I believe teamwork to be an invaluable skill, as well as the ability to take direction and work on one's own. I treat everyone around me, fellow employee and customer alike, with respect and encouragement.

  • Amiable, friendly, and helpful with great interpersonal skills
  • Outstanding customer service and pleasant, easy to work with as a team member
  • Quick learner and able to function in fast-paced, high pressure environments
  • Dependable, responsible, and trustworthy
  • Impeccable reasoning and sales skills
  • Able to work independently as well as with a team
  • Comfortable answering questions and offering assistance
  • Articulate and effective in communication
  • Detail oriented and able to carry out complex or multi-step processes
  • Familiar with Microsoft Word and Excel, the Google workplace, Adobe Premier, Adobe Photoshop, and most social media platforms.
06/2020 to 10/2020
Shipt Shopper Shipt Port Hueneme, CA,
  • 5 star rating in all areas: customer satisfaction, on-time delivery, and customer service skills.
  • Claimed customer orders on the Shipt mobile app for delivery in my area.
  • Selected fresh, quality items to fulfill customer requests and inquired if substitutions were necessary.
  • Practiced food safety procedures while shopping for perishable goods.
  • Abided by dietary restrictions noted in order details and communicated directly with customers if any further questions arose.
  • Bagged completed orders and delivered to correct addresses within the delivery window.
10/2019 to 04/2020
Laboratory Assistant Abcam Plc Fremont, CA,
  • Assistant to department head in the Microbiology and Immunology Lab at the University of Michigan.
  • Carried out all preparation for Microbiology 350, a course run by the University.
  • Cultivated bacteria and broth, poured agar plates, and incubated specimens for student experiments.
  • Cleaned, maintained, and calibrated laboratory equipment to ensure continuous accuracy and functionality.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Isolated, identified, and prepared microbiology specimens for examination.
  • Monitored lab and classroom supplies and proactively replenished for convenience and availability.
04/2019 to 08/2019
Wait Staff Member Treasure Island Casino Welch, MN,
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Handled customers politely, assisted in selecting appetizers, entrees and desserts, made recommendations for alternative items due to food allergies or intolerances, and checked back in regularly to confirm satisfaction.
  • Greeted customers during seating, answered questions and recommended specials, wine, and desserts to increase profits.
  • Restocked nonperishable food items, condiments, napkins, water glasses and mugs to keep serving stations well-supplied.
  • Prepared salads, appetizers, and set up garnish stations to assist kitchen staff.
  • Completed closing duties nightly including emptying trash, vacuuming, compiling dishes for opening dishwashers, polishing silverware, and clearing and resetting tables for opening shift.
09/2018 to 06/2019
Campus Food Pantry Coordinator The Boar's Head Charlottesville, VA,
  • Sole manager of the local community college's campus food pantry, a free service to all students of Mid Michigan struggling with food insecurity, hygiene, and clothing needs.
  • Received student order forms with the desired products and food items, filled orders, and arranged pick-up times in the student's schedules.
  • Oversaw said food pickups.
  • Monitored food safety and rotation process by enforcing procedures.
  • Collected and tracked data and conducted daily inventory checks to create reports.
  • Unloaded, transported, and stocked goods and nonperishable donations.
  • Coordinated with superior to streamline process and ease of use for students.
06/2018 to 08/2020
Childcare Provider Karry Kiste-Toner City, STATE,
  • Delivered direct, supervised care to groups of children between ages 8 and 12 for two consecutive summers.
  • Cared for family pets in addition and handled general household chores for parents and guardians.
  • Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
  • Incorporated music and art activities to encourage creativity and expression.
  • Engaged children in frequent game-time including problem-solving, puzzle, collaborative, and competitive games.
  • Assisted children in development of social, communication and problem-solving skills.
  • Led children in tidying up, meal prep, and outside chores to teach responsibility.
  • Improved group and individual behavior by employing positive management strategies.
  • Discussed new developments, misbehavior, and concerns with parents or guardians.
  • Kept children safe and secure at all times.
Education and Training
Expected in 05/2019
High School Diploma:
Clare High School - Clare, MI,
  • High School GPA: 4.0
  • Ranked in Top 10% of class
  • Dual Enrollee-completed 35+ college credits while still in high school
  • Honor Roll three consecutive years
  • National Honors Society member two consecutive years
  • University of Michigan HAIL Scholarship Recipient
  • Quizbowl Team Member
  • Gay-Straight Alliance club member
Expected in 05/2019
Dual Enrollment:
Mid Michigan College - Mount Pleasant, MI,
  • College GPA: 4.0
  • Completed coursework in Mathematics, Sciences, Humanities, and Social Sciences over the course of three years
  • Phi Theta Kappa Honors Society of Mid Michigan College Member
  • Offered a position as TA for a Biology course
  • Attended classes while working at the College
Expected in 04/2023
In-Progress Bachelor of Arts: Social Theory And Practice
University Of Michigan - Ann Arbor - Ann Arbor, MI
  • Current college GPA: 3.8
  • Major: Social Theory and Practice
  • Minors: Law, Justice, and Social Change and Creative Writing
  • B.A.M.N. Member
  • Michigan Alumni Scholarship Recipient

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School Attended

  • Clare High School
  • Mid Michigan College
  • University Of Michigan - Ann Arbor

Job Titles Held:

  • Shipt Shopper
  • Laboratory Assistant
  • Wait Staff Member
  • Campus Food Pantry Coordinator
  • Childcare Provider


  • High School Diploma
  • Dual Enrollment
  • In-Progress Bachelor of Arts

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