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Laboratory Aide Resume Example

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LABORATORY AIDE
  • www.linkedin.com/in/tatiana-thomas-mph-248923157
Professional Summary

Hardworking laboratory aide/ technician bringing expertise in microbiology, chemistry and hematology testing needs. Skilled multitasker with excellent communication and problem-solving skills. Proven history of maintaining equipment and lab areas in alignment with regulatory guidelines.

Skills
  • Lab equipment maintenance
  • Aseptic procedures
  • Database Management
  • Good listening skills
  • Customer service
  • MS Office
  • Leadership
  • Collaboration
  • Training & Development
Work History
Laboratory Aide 09/2020 to 02/2021
Columbia University – New York , NY
  • Biohazard swab snipping into 96 well-plates for magnetic extraction of DNA.
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • After sample is placed on the shaker to mix phosphate buffered saline to extract the DNA from swabs, the sample plate is spun down.
  • Samples are placed in a new sample plate with reverse transcription PCR and genetic beads which will then be placed on the extraction item to remove the needed DNA to be tested for COVID-19.
    Quant Studios QC such as curating/masking critical pathogens for Urine, STI, Gastro and Respiratory infections (i.e. covid).
    Usage of normal Thermo Scientific equipment and cleaning protocols for standard grade room(s).
  • Assisted pathology team with skilled analyses by preparing tissue samples.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Representative- Remote 08/2018 to 02/2020
Unitedhealth Group – Denver , CO

􏰮􏰉􏰗􏰖􏰠􏰍􏰆􏰇􏰉􏰗􏰍 􏰚􏰈􏰉􏰇􏰉􏰓􏰈􏰇􏰑 􏰆􏰠􏰖􏰉􏰗􏰍 􏰇􏰉􏰗 􏰚􏰑􏰞􏰓􏰆􏰞􏰇􏰆􏰈􏰋􏰉􏰍 􏰟􏰈􏰆􏰊 􏰮􏰉􏰗􏰖􏰠􏰍􏰆􏰇􏰉􏰗􏰍 􏰚􏰈􏰉􏰇􏰉􏰓􏰈􏰇􏰑 􏰆􏰠􏰖􏰉􏰗􏰍 􏰇􏰉􏰗 􏰚􏰑􏰞􏰓􏰆􏰞􏰇􏰆􏰈􏰋􏰉􏰍 􏰟􏰈􏰆􏰊 􏰆􏰊􏰖 􏰇􏰍􏰍􏰈􏰐􏰉􏰖􏰗 􏰆􏰖􏰠􏰠􏰈􏰆􏰋􏰠􏰣 􏰇􏰉􏰗 􏰓􏰑􏰖􏰇􏰠􏰑􏰣 􏰓􏰋􏰌􏰌􏰞􏰉􏰈􏰓􏰇􏰆􏰖􏰍 􏰈􏰍􏰍􏰞􏰖􏰍 􏰆􏰋

  • 􏰇􏰍􏰍􏰈􏰐􏰉􏰖􏰗 􏰇􏰓􏰓􏰋􏰞􏰉􏰆􏰪􏰍􏰍􏰞􏰠Understand financial trends and fluctuations with the assigned territory and clearly communicate issues to assigned accounts.
  • Acts as a consultant with other business units with Assurant.
  • Remains abreast of developments in the flood insurance industry by pursuing a program of self-development and participating in professional organizations.
  • Maintain knowledge of insurance laws specific by the state of insured.􏰰􏰇􏰈􏰉􏰆􏰇􏰈􏰉 􏰕􏰉􏰋􏰟􏰑􏰖􏰗􏰐􏰖 􏰋􏰚 􏰈􏰉􏰍􏰞􏰠􏰇􏰉􏰓􏰖 􏰑􏰇􏰟􏰍 􏰍􏰢􏰖􏰓􏰈􏰚􏰈􏰓 􏰥􏰣 􏰆􏰊􏰖 􏰍􏰆􏰇􏰆􏰖 􏰋􏰚 􏰈􏰉􏰍􏰞􏰠􏰖􏰗
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Provided primary customer support to internal and external customers in fast-paced environment.
Benefits Verification Specialist 10/2017 to 02/2018
Amerisourcebergen Corporation - Corporate – Sugar Land , TX
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Verified patient-specific benefits and precisely documents specifics for various payer plans including patient coverage, cost-share, and access provider options.
  • Identified restrictions and details on how to expedite patient access.
  • Documented and initiated prior authorization processes and claim. 􏰳􏰖􏰠􏰈􏰚􏰈􏰖􏰗 􏰢􏰇􏰆􏰈􏰖􏰉􏰆􏰛􏰍􏰢􏰖􏰓􏰈􏰚􏰈􏰓 􏰥􏰖􏰉􏰖􏰚􏰈􏰆􏰍 􏰇􏰉􏰗 􏰢􏰠􏰖􏰓􏰈􏰍􏰖􏰑􏰣 􏰗􏰋􏰓􏰞􏰌􏰖􏰉􏰆􏰍 􏰍􏰢􏰖􏰓􏰈􏰚􏰈􏰓􏰍 􏰚􏰋􏰠 􏰜􏰇􏰠􏰈􏰋􏰞􏰍 􏰢􏰇􏰣􏰖􏰠 􏰢􏰑􏰇􏰉􏰍 􏰈􏰉􏰓􏰑􏰞􏰗􏰈􏰉􏰐 􏰢􏰇􏰆􏰈􏰖􏰉􏰆 􏰓􏰋􏰜􏰖􏰠􏰇􏰐􏰖􏰧 􏰓􏰋􏰍􏰆􏰛􏰍􏰊􏰇􏰠􏰖􏰧 􏰇􏰉􏰗 􏰇􏰓􏰓􏰖􏰍􏰍􏰴􏰢􏰠􏰋􏰜􏰈􏰗􏰖􏰠 􏰋􏰢􏰆􏰈􏰋􏰉􏰍􏰒
    􏰘􏰗􏰖􏰉􏰆􏰈􏰚􏰈􏰖􏰗 􏰠􏰖􏰍􏰆􏰠􏰈􏰓􏰆􏰈􏰋􏰉􏰍 􏰇􏰉􏰗 􏰗􏰖􏰆􏰇􏰈􏰑􏰍 􏰋􏰉 􏰊􏰋􏰟 􏰆􏰋 􏰖􏰡􏰢􏰖􏰗􏰈􏰆􏰖 􏰢􏰇􏰆􏰈􏰖􏰉􏰆 􏰇
Laboratory Technician06/2017 to 10/2017
Raba-Kistner Consultants, Inc. – Corpus Christi , TX
  • Received and stored materials associated with research studies. May participate in research projects, manage data.
  • Maintains and disposes of lab samples, including bio-hazardous samples. Identified any restrictions and details on how to expedite patient access.
  • Tested blood donations for infectious diseases such as West Nile Virus, Hepatitis B and C, Human Immunodeficiency Virus and Zika Virus.
  • Maintained records and clean room environment to comply with regulatory requirements, Good manufacturing practices and standard operating procedures.
  • Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Education
Master of Science: Public Health 07/2020South University - City
Bachelor of Science: Biology 12/2016Francis Marion University - City
Internships

Peer Approaches to Lupus Self- Management (PALS) study at the Medical University of South Carolina (MUSC).

March 2020-December 2020

I assisted as an intern for Dr. Edith Williams lupus study for the 180 African American female patients selected and added to the lupus database at the Medical University of South Carolina. Mentors are trained and assigned to the participants; they are constantly in contact with the participants by telephone for at the most 60 minutes for the duration of the study which is 12 weeks. Disease activity will be collected by both the physician assessment and patient-reported outcome measure using both The Systemic Lupus Activity Questionnaire (SLAQ) and the Systemic Lupus Erythematosus Disease Activity Index (SLEDAI) which is collected routinely at the participants doctor's visit. These assessments will be used to aid in the collection of data from the participants on self-management, symptoms that they may be experiencing, disease outcomes and progression. Disease activity will be collected using qualitative data over the course of the study with weekly check. Qualitative data will be collected throughout the study to better assess the benefits of peer-mentorship.

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Resume Overview

School Attended

  • South University
  • Francis Marion University

Job Titles Held:

  • Laboratory Aide
  • Customer Service Representative- Remote
  • Benefits Verification Specialist
  • Laboratory Technician

Degrees

  • Master of Science : Public Health 07/2020
    Bachelor of Science : Biology 12/2016

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