Hardworking, reliable and detail-oriented individual who works well individually or as a member of a team. Resourceful & takes initiative at every given opportunity to help the company succeed.
Microsoft Windows 2000/XP
Microsoft Word, Excel & Access
Customer service experience
Quick problem solver
Thrives in fast-paced environment
Lab Clerk, 09/2013
to 10/2015 Parkway Laboratory – Bensalem,
PA Prepared lab specimens, drew blood, prepared test results & entered codes into software.
Office Assistant , 06/2007
to 02/2012 Logical Packing Services INC. – Philadelphia,
PA Coordinated workflow & projects on schedule. Processed replies from own initiative or from superior dictation. Handled all inquiries, arranged appointments & made outreach calls.
Medical Assistant , 06/2007
to 02/2012 Ice Laser Eye Care – Bensalem,
PA Greeted patients & inquired type of medical service needed. Verified insurance information. Operated multi-line telephone system, made appointments & outreached patients. Drew blood, prepared patients for X-rays, took electrocardiograms, removed sutures & changed dressings.
to 07/2007 Sprint PCS – Philadelphia,
PA Answered phone calls and gave information in regards to customer inquiries. Approved credit checks. Resolved customer complaints and requests fir refunds, exchanges & adjustments.
CPR & MA Certification : ITT Technical - Philadelphia,