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Lab and Facilities Tech II Resume Example

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LAB AND FACILITIES TECH II
Professional Summary

Motivated professional effective at keeping facilities running smoothly with skilled diagnostics, troubleshooting and problem-solving abilities. Successful at building and maintaining open communication between team members, clients and leadership. Quality-driven and proactive with advanced understanding of contract management and contractor oversight. Excellent customer service focus, ability to multitask on various projects with consistent quality results.

Skills
  • Team collaboration and leadership skills, able to work on cross-functional teams
  • Outstanding organizational and record keeping skills
  • Able to work efficiently and independently with minimal supervision
  • Excellent written and oral communication skills
  • Customer and Quality focus
  • Project planning and development
  • Facility and equipment maintenance
  • Multi-Site Operations
  • Excellent problem-solving abilities: positively and effectively deals with emergencies, unplanned problems, and repairs
  • Strong knowledge of OSHA and other safety regulations
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, etc.
  • Ability to manage multiple priorities in a fast-paced environment
Work History
Lab and Facilities Tech II, 01/2020 to Current
Indigo Agriculture – City , STATE
  • Project lead for new consumables tracking software (Sortly); Coordinated with the vendor and IT to bring software online and troubleshoot any issues to ensure project timelines were met.
  • Coordinated with various lab departments teams to ensure Sortly system met the needs of all end-users.
  • Developed training material for use of new Sortly system; scheduled and rolled out training to all lab personnel for the system go-live.
  • Developed and initiated projects with cross-functional teams for laboratory equipment installation, coordinated equipment PM/calibration, etc.
  • Responsible for ordering consumables for all Indigo laboratories and ensure proper stock of materials for daily operations.
  • Closeout purchase orders (POs) in Coupa (software) for good received.
  • Ensure all temperature-sensitive materials arrive and proper cold chain is maintained for delivery of samples.
  • Communicate with management and vendors to address and temperature excursions for samples.
  • Work closely with the Procurement team to ensure on-time payment of invoices to vendors for goods received.
  • Maintain records and invoices for all packages received daily, ensure all records are properly entered and archived; receive and distribute 50+ deliveries daily.
  • Schedule all domestic and international sample shipments to support product safety tox studies for product licensure.
  • Work on cross-functional team to bring new manufacturing facility (pilot plant) online for solid-state fermentation activities.
  • Coordinate with Manufacturing manager for delivery and installation of manufacturing equipment and utilities such as water and gas lines.
  • Increased operational output by initiating and fostering relationships with vendors as well as internal stakeholders to communicate any issues related to shipments and work closely to resolve them.
  • Collaborate on a cross-functional team for LEAN initiatives to reduce wastes and streamline daily operations.
Lab and Facilities Technician , 11/2018 to 01/2020
Indigo Agriculture – City , STATE
  • Provide general overall facility management services, including continuous monitoring of office and lab space.
  • Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
  • Worked quickly on emergency requests in order to minimize disruptions to business and laboratory operations.
  • Complete service requests submitted for facilities via Jira (software); 90% closure rate of tickets on the same day of request.
  • Maintain key performance indicators (KPIs) for the Facilities team and report KPIs to management to ensure department metrics are met.
  • Coordinate with outside vendors to assure delivery of nitrogen, CO2 other gases liquid nitrogen tanks.
  • Perform daily maintenance of pH neutralization system and coordinate semi-annual sampling per city requirements.
  • Coordinate and maintain on-going communication with key stakeholders and outside contractors for service and repairs and provide project status updates.
  • Operate mediajet and mediaclave to make media agar plates for general lab use.
  • Perform media sterility check per media qualification program.
  • Ensure all laboratories are maintained to ensure daily operations occur smoothly and safely for all personnel.
  • Author and revise SOPs are required.
  • Distribute, track, and archive all laboratory notebooks for Indigo laboratory personnel.
  • Created agendas and communication materials for routine team meetings.
Letter Carrier, 06/2014 to 07/2017
United States Postal Service – City , STATE
  • Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Collected mail from letterboxes on specific route both on foot and by vehicle.
  • Deliver all mail, and parcels for specific route, track delivery metrics with handheld scanners at checkpoints.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Cleaned and checked over vehicle after completion of all daily deliveries.
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Motivated and encouraged team members to communicate more openly and constructively with each other
Machine Operator/Lead Landscaper, 06/2012 to 04/2014
GVC Construction – City , STATE
  • Maintained the grounds of the Naval Station in Newport.
  • Supervised team of six landscapers, ensured proper safety, quality, and progress of completion of tasks.
  • Deliver proper training to staff, ensure proper use of PPE for all team members.
  • Operate heavy equipment including but not limited to, lawn tractors, lawnmowers, line trimmers, blowers, hedge trimmers, pruning saws, sod cutters, chain saws, plows, and snow blowers.
  • Operate plow and snow blowers on base for snow removal, organized team for effective clean-up duties to ensure operations on base continue per schedule.
  • Communicate regularly with management and co-workers for any work-related issues.
  • Keep maintenance logs and reports on all daily activities.
Education
Bachelor of Arts: Liberal Arts And Sciences, 05/2013
University of Massachusetts - Dartmouth - City, State
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Resume Overview

School Attended

  • University of Massachusetts - Dartmouth

Job Titles Held:

  • Lab and Facilities Tech II
  • Lab and Facilities Technician
  • Letter Carrier
  • Machine Operator/Lead Landscaper

Degrees

  • Bachelor of Arts : Liberal Arts And Sciences , 05/2013

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