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Kroger Associate Resume Example

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KROGER ASSOCIATE
Summary

Hollis Pope is tech savvy and a people person that's very dependable and effective in identifying customer solutions and problems in a timely manner. With a strong verbal communication skill set, Can also be a proactive leader on the stop if needed at times but military school experience provides strategic view of the workplace at all times. Seeking work to gain hands on experience With proven history at Fort Gordon for being at the top of my class in academics and tests Motivated and ready to enhance my skills and make a place for myself on the workforce

Skills
  • Food Preparation
  • Kitchen Experience
  • POS
  • Food Service
  • Food Production
  • Cooking
  • Microsoft Word
  • Microsoft Powerpoint
  • Customer Service
  • Time Management
  • Food Handling
  • Merchandising
  • Sales
  • Assistant manager
  • Cash register
  • Cashier
  • Cooking
  • Excellent customer service
  • Customer Service
  • Directing
  • Food Safety
  • Merchandising
  • Microsoft Office
  • Microsoft Powerpoint
  • Microsoft Word
  • POS
  • Processes
  • Quick
  • Safety
  • Selling
  • Sales
  • Store manager
  • Strategy
  • Time Management
  • Sales Associate of the Month Award
  • Sales Associate of the Year in 2017
Experience
July 2019 to December 2019
KrogerRome, GAKroger Associate
  • Create an outstanding customer experience through exceptional service.
  • Establish and maintain a safe and clean environment that encourages our customers to return.
  • Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service.
  • Oversee the total store operations in absence of store manager and assistant manager.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
April 2019 to May 2019
Dollar GeneralRome, GACashier
  • A cashier at Dollar General provides customer service and operates the cash register.
  • Customer service duties include greeting guests, directing guests to products, and providing product knowledge.
  • When running the cash register, a Dollar General cashier scans items, processes payments, provides change, and bags items.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Received payments for [Product or Service] and issued receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers.
  • Processed 30+transactions per day with exceptional accuracy.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
October 2018 to November 2018
AMC TheatresBuckhead, GAAMC Crew Member
  • Our crew are wizards of multiple tasks, including selling tickets, working concessions and ushering auditoriums - all while delivering friendly, clean and quick service to our guests.
  • Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
  • Drove team success by completing assigned task quickly and accurately.
  • Volunteered to take on additional crew duties, including [Task] and [Task] when fellow [Job title]s fell ill.
  • Cleaned and washed [Type] equipment to maintain excellent functionality and productivity.
  • Brought in loads for sorting, storage or disposal according to quality categories.
January 2017 to August 2017
SubwayRome, GASubway Sandwich Artist
  • A Sandwich Artist greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork.
  • Exceptional customer service is a major component of this position.
  • Tasks & Responsibilities: Prepares food neatly, accurately and in a timely manner.
  • High school diploma.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Organized food preparation stations and replenished supplies regularly.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Completed efficient store opening and closing procedures each day.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Education and Training
2017
Augusta Technical College
Augusta, GA
High school diploma
July 2017
Fort Gordon Youth Challenge Certification of Compl
Augusta
Military School Completion
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Resume Overview

Companies Worked For:

  • Kroger
  • Dollar General
  • AMC Theatres
  • Subway

School Attended

  • Augusta Technical College
  • Fort Gordon Youth Challenge Certification of Compl

Job Titles Held:

  • Kroger Associate
  • Cashier
  • AMC Crew Member
  • Subway Sandwich Artist

Degrees

  • High school diploma
    Military School Completion

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