Knowledge Manager Resume Example United States Army, SOJTF OIR

KNOWLEDGE MANAGER

Professional Summary

Seasoned Intelligence Officer and Knowledge Manager offering over 10 years of experience in Army Intelligence, and leading both military and corporate KM programs. Dedicated to the process of enabling knowledge flow to enhance shared understanding, learning, and decision making. Skilled at creating and monitoring SharePoint sites, apps, and other information sharing tools that increase situational awareness and collaboration within and across teams. Extensive education, training and practical application of Intelligence and knowledge management policies, tools and systems.

Skills

Knowledge Management
Physical and Personnel Security
Army Staff Products and Deliverables
Microsoft Office and SharePoint

Army Plans and Operations
Technical Instructing and Presenting
Intelligence Doctrine and Tools
Training and Team Building

Work History

Knowledge ManagerMay 2019 - Jan 2020
United States Army, SOJTF-OIRCamp Arifjan, Kuwait

Chaired the bi-weekly KM working group that integrated cross-functional teams on new projects and initiatives to identify and develop solutions to needs, risks, threats, gaps, and opportunities.
Monitored and assisted the information flow and data transfer rules within a system architecture that included one unclassified and three classified portals.
Analyzed usage metrics and liaised with key section leaders and stakeholders, especially intelligence and logistics, identifying stale and underused SharePoint sites; redesigned or created over 10 new sites, increasing site traffic over 100% overall and up to 400% on individual team sites.
Developed and maintained web procedural policy documents including standard operating procedures (SOPs) for data transfer and dissemination, content management, taxonomy, and archiving.
Presented the weekly Newcomer's brief to all newly arriving personnel, introducing them to the command mission, structure, and digital architecture and tools.

Field Operations ManagerMar 2014 - Apr 2020
HalliburtonHouston, Texas

Directed day-to-day operations of 100+ employees on 20+ drilling rigs, focused on attaining key performance indicators, executing company processes, and upholding health, safety and environment (HSE) standards.
Devised, deployed and monitored processes to improve operational quality and team efficiency, reduce risk, ensure safety, and increase responsiveness to customer demands.
Produced daily technical reports to evaluate performance, devise best practices, identify problems and solutions, and drive continuous process improvement.
President and co-founder of company-wide Veteran's networking and professional development group (500+ members). Performed quarterly community service projects and raised nearly $100K for charity.

Senior Knowledge ManagerAug 2011 - Mar 2014
HalliburtonHouston, TX

Created and monitored organizational knowledge sharing programs including collaboration tools, communities of practice, marketing databases and web apps, and team SharePoint sites.
Published quarterly knowledge management newsletter that highlighted KM initiatives, analyzed usage metrics and trends, recognized power users, and promoted information management tasks and priorities.
Collaborated with program management stakeholders and marketing leads on multiple life cycle projects developing and launching new mobile and web technologies.
Facilitated best user experience through continuous IT and SharePoint support, improvements, training classes, webinars, and communication of system changes.

Knowledge Manager / G2 / Company Commander / OC-TAug 2000 - Current
United States Army And Army ReserveHouston, TX

20 years total service as an Army Military Intelligence Officer; 10 years of managerial experience in positions of leadership with up to 15 direct reports. Notable tours include one combat deployment (2003), two stateside mobilizations (2008-2011), and one overseas mobilization (2019).
Division G2 and Security Manager (2016-19) with primary responsibility of personnel and physical security programs for a unit with multiple facilities and 450+ personnel.
Company Commander (2013-2016) responsible for the health, welfare, safety, training, and all administrative actions for 100+ Soldiers.
Participated in over 30+ field exercises as an Observer Controller/Trainer (OC/T). Polished writing, communication, and presentation skills; primary instructor for mission command seminars teaching military intelligence, operations, and decision-making doctrine and policies.

Education

Bachelor of Arts: Psychology And CriminologyMay 2000
University of South FloridaTampa, FL

Additional Information

Completed extensive education and training in US Army schools, including: CGSC-ILE, Military Intelligence Officer Basic and Captain's Career Course, Knowledge Management Qualification Course, 57A Simulation Operations Course, Security Managers Course, Physical Security Course, and Composite Risk Management Course.

Completed Pilothouse Consulting SharePoint Fundamentals and SharePoint Administration training courses.

Possess a valid TS/SCI security clearance.

Resume Overview

Companies Worked For:

United States Army, SOJTF-OIR
Halliburton
United States Army And Army Reserve

School Attended

University of South Florida

Job Titles Held:

Knowledge Manager
Field Operations Manager
Senior Knowledge Manager
Knowledge Manager / G2 / Company Commander / OC-T

Degrees

Bachelor of Arts : Psychology And Criminology May 2000

Knowledge Manager Resume Example

Resume Score: 80%

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