Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role offering opportunities for long term professional growth and development. Highly skilled at software installation, upgrades, updates and hardware replacement. Well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and network problems.
Skills
Critical thinking
Weapons training
Secret Security Clearance
Troubleshooting
Organized
Quick learner
Internal components installation
CCT Certified
Attention to detail
IT security best practices
Managing multiple projects simultaneously
Team player
Documentation
Large computer networks
Work History
Kitchen Staff, 08/2014 to 05/2016 Demos' Restaurant – 161 Indian Lake Blvd, Hendersonville, TN 37075
Cleaned and organized eating, service, and kitchen areas
Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Stocked, organized, and cleaned kitchens and cooking utensils
Took food orders and relayed orders to kitchens or serving counters
Communicated with other kitchen team members to ensure food was prepared on time and correctly
Grill Cook, 03/2016 to 06/2016 Texas Roadhouse – 1039 Glenbrook Way Hendersonville, TN 37075-1231
Cooked foodstuffs according to menus, special dietary or nutritional restrictions, and numbers of portions
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
IT Specialist, 07/2016 to Current TN Army National Guard
Identified and corrected performance issues.
Ensured proper installation of cables, operating systems and software.
Entered commands and observed system function to verify correct operations and detect errors.
Applied performance tuning techniques.
Modified existing software to correct errors, upgrade interfaces and improve performance.
Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
Set up and configured hardware and software on company equipment.
Restored data, operating systems, files, documents and drivers.
Education
High School Diploma: 2016 Hendersonville High School - 123 Cherokee Road, Hendersonville, TN 37075
Emphasis in Information Technology
Continuing education in Information Technology and Networking
Participated in Marine Corp Junior Reserve Officer Training Corp for four years
Earned several awards while participating in MCJROTC including
1. Commendation from the Sons of Union Veterans in recognition of outstanding service as a cadet in the Reserve Officer Training Corp.
2. National Sojourners award in recognition of the highest attributes of Americanism and support of the United States as a member of the Reserve Officer Training Corp.
