Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Seeks a role offering opportunities for long term professional growth and development. Highly skilled at software installation, upgrades, updates and hardware replacement. Well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and network problems.
  • Critical thinking
  • Weapons training
  • Secret Security Clearance
  • Troubleshooting
  • Organized
  • Quick learner
  • Internal components installation
  •  CCT Certified
  • Attention to detail​
  • IT security best practices
  • Managing multiple projects simultaneously
  • Team player
  • Documentation
  • Large computer networks
Work History
Kitchen Staff, 07/2014 to 04/2016
The Road HomeMidvale, UT,

  • Cleaned and organized eating, service, and kitchen areas
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Took food orders and relayed orders to kitchens or serving counters
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly

Grill Cook, 02/2016 to 05/2016
Cafe Services IncBrentwood, NH,
  • Cooked foodstuffs according to menus, special dietary or nutritional restrictions, and numbers of portions
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock

IT Specialist, 06/2016 to Current
St. Luke's Cornwall Hospital, ,
  • Identified and corrected performance issues.
  • Ensured proper installation of cables, operating systems and software.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Applied performance tuning techniques.
  • Modified existing software to correct errors, upgrade interfaces and improve performance.
  • Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
  • Set up and configured hardware and software on company equipment.
  • Restored data, operating systems, files, documents and drivers.

High School Diploma: , Expected in 2016
Hendersonville High School - 123 Cherokee Road, Hendersonville, TN 37075
  • Emphasis in Information Technology
  • Continuing education in Information Technology and Networking
  • Participated in Marine Corp Junior Reserve Officer Training Corp for four years
  • Earned several awards while participating in MCJROTC including
1. Commendation from the Sons of Union Veterans in recognition of outstanding service as a cadet in the Reserve Officer Training Corp.

2. National Sojourners award in recognition of the highest attributes of Americanism and support of the United States as a member of the Reserve Officer Training Corp.

  • Cisco Certified Technician Routing and Switching

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School Attended

  • Hendersonville High School

Job Titles Held:

  • Kitchen Staff
  • Grill Cook
  • IT Specialist


  • High School Diploma

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