Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented leader offering over 8 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented, business-savvy and driven with good multitasking, safety management and decision-making skills.

  • Safe food handling
  • Workflow planning
  • Operations Management
  • Scheduling
  • Kitchen equipment operation and maintenance
  • Team standards
  • Verbal and written communication
  • Cost Control
  • Work History
    Kitchen Operations Manager, 10/2018 to 04/2019
    CookunityAtlanta, GA,
    • Sourced vendors, built relationships and negotiated prices.
    • Maintained inventory and equipment across two locations.
    • Developed team communications and information for quarterly sales and menu-change meetings.
    • Scheduled and organized the inventory management of food and disposables , worth over $22,000. 
    • Contacted location managers and department supervisors to assess requirements.
    • Adjusted procedures as needed to maximize department effectiveness.
    • Assessed areas of service concern and developed improvement plans.
    • Implemented policies to reduce cost and eliminate waste.
    • Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.

    • Analyzed sales statistics.
    • Organized receipts, purchases and the documentation of finished goods, packaging, materials and ingredients. 
    • Maintained productive relationships with vendors.
    • Assessed effectiveness of sales representatives.
    Head of Snack Bar, 12/2017 to 10/2018
    CargillMount Crawford, VA,
    • Performed continuous evaluations of business operations to effectively align workflows for optimal area coverage and customer satisfaction.
    • Hired and managed all kitchen staff.
    • Motivated staff to perform at peak efficiency and quality.
    • Coordinated and organized all restaurant inventory.
    • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
    • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
    • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
    • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
    • Purchased food and cultivated strong vendor relationships.
    • Oversaw food preparation and monitored safety protocols.
    • Applied knowledge of previous needs and forecasted business levels to estimate required supplies on weekly basis.
    • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
    • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
    • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
    • Checked and tested foods to verify quality and temperature.
    Food Handler, 09/2016 to 01/2017
    Ignite Gaming LoungeCity, STATE,
    • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
    • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
    • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
    • Maintained clean, trash-free workspaces to maximize productivity and safety.
    • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
    • Maintained high customer satisfaction by preparing orders in a smooth, efficient and accurate manner.
    • Recommended changes to help increase team productivity and align menu more closely with customer preferences.
    • Set up the kitchen every morning, including turning on equipment, cutting ingredients and stocking workstations.
    • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
    • Maintained composure and work quality while under stress.
    • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
    • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
    High School Diploma: , Expected in 2004
    Shenandoah High School - Middletown, IN
    : Elementary Education, Expected in
    Ball State University - Muncie, IN
    : Film, Expected in
    Columbia College Chicago - Chicago, IL

    One semester left until completion, but am taking time off to recover financially.

    • SafeServ certification: Allergen, Food Handling, Manager

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    Resume Overview

    School Attended

    • Shenandoah High School
    • Ball State University
    • Columbia College Chicago

    Job Titles Held:

    • Kitchen Operations Manager
    • Head of Snack Bar
    • Food Handler


    • High School Diploma

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