Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Talented leader offering over 8 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented, business-savvy and driven with good multitasking, safety management and decision-making skills.
Skills
Safe food handling
Workflow planning
Operations Management
Scheduling
Kitchen equipment operation and maintenance
Team standards
Verbal and written communication
Cost Control
Work History
Kitchen Operations Manager, 10/2018 to 04/2019 Cookunity – Atlanta, GA,
Sourced vendors, built relationships and negotiated prices.
Maintained inventory and equipment across two locations.
Developed team communications and information for quarterly sales and menu-change meetings.
Scheduled and organized the inventory management of food and disposables , worth over $22,000.
Contacted location managers and department supervisors to assess requirements.
Adjusted procedures as needed to maximize department effectiveness.
Assessed areas of service concern and developed improvement plans.
Implemented policies to reduce cost and eliminate waste.
Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
Analyzed sales statistics.
Organized receipts, purchases and the documentation of finished goods, packaging, materials and ingredients.
Maintained productive relationships with vendors.
Assessed effectiveness of sales representatives.
Head of Snack Bar, 12/2017 to 10/2018 Cargill – Mount Crawford, VA,
Performed continuous evaluations of business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Hired and managed all kitchen staff.
Motivated staff to perform at peak efficiency and quality.
Coordinated and organized all restaurant inventory.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Purchased food and cultivated strong vendor relationships.
Oversaw food preparation and monitored safety protocols.
Applied knowledge of previous needs and forecasted business levels to estimate required supplies on weekly basis.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Checked and tested foods to verify quality and temperature.
Food Handler, 09/2016 to 01/2017 Ignite Gaming Lounge – City, STATE,
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Maintained high customer satisfaction by preparing orders in a smooth, efficient and accurate manner.
Recommended changes to help increase team productivity and align menu more closely with customer preferences.
Set up the kitchen every morning, including turning on equipment, cutting ingredients and stocking workstations.
Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
Maintained composure and work quality while under stress.
Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Education
High School Diploma: , Expected in 2004 Shenandoah High School - Middletown, IN GPA:
: Elementary Education, Expected in Ball State University - Muncie, IN GPA:
: Film, Expected in Columbia College Chicago - Chicago, IL GPA:
One semester left until completion, but am taking time off to recover financially.
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