Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Inventory management
Microsoft Office expertise
Computer proficiency
Ability to prioritize
Detail-oriented
Scheduling meetings
Time management ability
Detail oriented
Self-directed
Professional demeanor
Scheduling and calendar management
Experience
09/2018 to Current
Kitchen Manager/Server SupervisorSport Clips – Salt Lake City, UT,
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
Received, organized and rotated paper goods and food ingredients.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
07/2016 to Current
StylistBorics Hair Care – City, STATE,
Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
Recommended hair styles to compliment clients' facial features and coloring.
Evaluated client hair type, condition and desired outcome to determine ideal services.
Set up workstation and treatment room with necessary products, equipment and supplies.
Greeted each client and asked questions to determine fashion needs.
Cut and styled natural, artificial, colored or textured hair.
Recommended products to customers to meet current needs or resolve specific concerns.
Kept notes listing preferences and services provided to clients for quick reference.
Treated customers to extra services such as shampooing and head massage to promote loyalty.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
Collected payment from customers and scheduled next appointments.
Kept work area clean and neat to stay productive.
Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
Maintained updated knowledge of industry products, including chemical composition, structure and properties.
Fostered clean and sanitary work environment to protect customers and staff from infection.
08/2018 to 12/2018
Office Manager/Alarm System Account ManagerAscended Security – City, STATE,
Streamlined back office services for clients to promote proper functionality and positive user experience.
Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Liaised directly with customers to meet needs and maintain satisfaction.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
09/2011 to 05/2017
Assistant Manager/Administrator/StylistGreat Clips – City, STATE,
Tracked Salon products continually, maintained constant awareness of stock levels and performed formal inventory review weekly.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Kept track of Employees requested days off and Scheduled weekly Schedule.
Kept track of Employees requested days off and Scheduled weekly Schedule..
Educated Staff about Products.
Organized office files.
Managed daily POS duties.
Education and Training
Expected in 06/2004
High School Diploma: Chartiers Valley High School - Bridgeville, PA GPA:
Expected in 06/2007
Associate of Science: Paralegal Duff's Business Institute - Pittsburgh, PA, GPA:
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