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kitchen manager general manager resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Skills
  • Kitchen equipment operation and maintenance
  • Kitchen staff coordination
  • Recruitment
  • Order delivery practices
  • Problem solving
  • Food plating and presentation
  • Staff management
  • Food preparation and safety
  • Verbal and written communication
  • Reliable & Focused
  • Fluent in English and Spanish
  • Knowledge of food safety and sanitation standards
  • Team Oriented
  • Customer Service
Work History
10/2018 to 08/2019
Kitchen Manager /General Manager Baxter Boston, MA,
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Oversaw food preparation and monitored safety protocols
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Motivated staff to perform at peak efficiency and quality
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
  • Maximized quality assurance by completing frequent checks of line
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Checked and tested foods to verify quality and temperature
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity
  • Hired and managed all kitchen staff
  • Purchased food and cultivated strong vendor relationships
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Coordinated and organized all restaurant inventory
06/2017 to 10/2018
Fryer /Shift Leader TGI Friday's City, STATE,
  • Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen
  • Improved performance by [Number]% by training and mentoring [Number] new staff members and monitoring kitchen and customer areas
  • Guaranteed that all food was appropriately prepared to avoid over-seasoning, overcooking or under-cooking issues
  • Prepared all food orders within [Number] to [Number] minutes to maintain high standards and customer satisfaction
03/2015 to 01/2018
Line Cook /Certified Trainer /Shift Leader Red Lobster City, STATE,
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines
  • Adjusted established recipes to remove allergens or alter tastes for customer desires
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to prevent cross-contamination from raw meat and other items
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Fried, grilled and baked foods such as shrimp, lobster, and biscuits
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
01/2016 to 09/2017
Machine Operator Protocast-JLC City, STATE,
  • Maximized productivity by keeping detailed production records and identifying hold-ups
  • Supervised preventive and corrective maintenance processes, resulting in wax making
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects
  • Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations
  • Turned materials into wax
  • Have wax ready to go into machine shops
  • Inspect wax objects
Education
Expected in 06/2013 to to
GED:
Vision Adult School - California,
GPA:
Accomplishments
  • Recognized for outstanding customer service
  • Re-designed kitchen stations and equipment placement which increased productivity and enhanced workflow processes
  • Improved team productivity with morale-boosting incentives
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness
  • Acknowledged for extraordinary service by supervisors and clients
  • Consistently held the position of best performing store in the region
Certifications
  • SafeServ certification: Food Handling
  • Certified Manager

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Resume Overview

School Attended

  • Vision Adult School

Job Titles Held:

  • Kitchen Manager /General Manager
  • Fryer /Shift Leader
  • Line Cook /Certified Trainer /Shift Leader
  • Machine Operator

Degrees

  • GED

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