Kitchen Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Knowledgeable Kitchen Manager focused on high-quality, cost-effective ingredients and providing best quality and most efficient service. Liaises with Head Chef for menu planning and special events. Performs inventory of all pantry items and rotates stock to promote freshness. Highly effective at contributing to team success. Friendly, outgoing, and reliable professional offering 6+ years in restaurant management, 15+ years in upper management and over 20 years experience cooking from scratch.

  • Sanitation
  • Portioning understanding
  • Diverse beverage knowledge
  • Recruitment and hiring
  • Training
  • Purchasing
  • Vendor relations
  • MS Office
  • Customer service
  • Team management
  • Inventory management
  • Problem resolution
  • Business operations
  • Dish preparation
  • Dining customer service
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Food inspection
  • Safe food handling
10/2016 to Current
Kitchen Manager United Family Of Stores Dalhart, TX,
  • Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
04/2015 to 09/2016
Office Manager Rsm Cedar Rapids, IA,
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Organized and maintained systems to track leads coming from social media, website and other funnels.
  • Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Documented office procedures and processes into [Type] manuals for use by all administrative personnel.
  • Reviewed [Type] and [Type] information to give customers correct details regarding [Type] issues.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Drafted contracts, purchase agreements, closing statements and leases.
  • Promoted active listings through social media marketing, open houses and newsletters.
  • Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
  • Developed and presented purchase offers to sellers for consideration.
11/2010 to 07/2012
Owner Fedex Cross Border Lynn Haven, FL,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Education and Training
Expected in
: Business Administration And Management
Denver Business College - Honolulu, HI,
Expected in
Food Handler's License: Food Handling And Service
Hawaii Department of Health - Lihue, HI,

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Resume Overview

School Attended
  • Denver Business College
  • Hawaii Department of Health
Job Titles Held:
  • Kitchen Manager
  • Office Manager
  • Owner
  • Some College (No Degree)
  • Food Handler's License

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