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Kitchen Manager Resume Example

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KITCHEN MANAGER
Summary

Enthusiastic Kitchen Manager highly effective at contributing to team success. Friendly, outgoing, and reliable professional. Passionate about innovative dishes and maximizing kitchen productivity.

Seasoned offering solid background of building and leading successful restaurant teams to handle more than 50+ customers per day. Knowledgeable about safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in all situations.

Talented Kitchen Manager proficient in managing inventory, leading teams and handling food in a safe manner.

Driven by specializing in kitchen oversight and team leadership. Strategic and results-focused manager.

Motivated Kitchen Manager eager to deliver exceptional kitchen service and drive business success.

Knowledgeable & focused on high-quality, cost-effective ingredients as well as providing the best quality and most efficient service.

Dedicated food service manager with 3+ years of experience overseeing staff and operations for McDonald's. Versatile leader with skills in organization, resolving issues and customer service. Quick-thinker with logical solutions to wide variety of issues in food service.

Capable kitchen manager offering over 3 years of experience in food service and team management. Maintain cost controls and provide optimal coverage to meet business needs without sacrificing quality. Build relationships with community members and staff.

Is capable of processing customer transactions and bags items with efficiency and accuracy.

Enthusiastic Team Crew Associate willing to take on any job in support of restaurant operations and enhance customer satisfaction. Able to prepare food with safety and quality standards in mind. Physically fit and energetic with a flexible schedule and adaptable mentality.

Hard worker and is skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 3+ years of experience.

Outgoing skills at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Experience an excels in fast-paced foodservice environments. Talented and trained in mixology and recognized for innovative drink creations.

Is capable of processing customer transactions and bags items with efficiency and accuracy.

Devoted and ensures excellent products by completing meal preparation. Plays a vital role as a dedicated team member.

Skills
  • Portioning understanding
  • Sanitation
  • Diverse beverage knowledge
  • Attention to detail
  • Purchasing
  • Decision making
  • Team leadership
  • Training
  • Process improvements
  • Buffet setup and takedown
  • Inventory monitoring
  • Budgeting and cost control
  • Excellent cook
  • Customer service oriented
  • Multitasking and prioritization
  • Meeting deadlines
  • Inventory control
  • Effective customer upselling
  • Organizational ability
  • Employee training
  • Food safety understanding
  • Computer application knowledge
  • Flexible and adaptable
  • Food and beverage pairing
  • Able to lift 15-20 pounds
  • Safe serving knowledge
  • Safe food handling
  • Outgoing personality
  • Nutritional knowledge
  • Organizing and prioritizing
  • Compactor operation
  • Professional demeanor
  • Courteous and professional demeanor
  • Health codes compliance
  • Prompt table clearance
  • Service-oriented
  • Point of Sale (POS) system operations
  • Floor display design
  • Flexible schedule
  • Processing equipment proficiency
  • Menu memorization
  • Food inspection
  • Verbal communication
  • Fluent in English
  • Skilled baker
  • Flexibility
  • Team building
  • Effective multi-tasker
  • Following regulations
  • Equipment operation and maintenance
  • Computer proficiency
  • Produce knowledge
  • Courtesy
  • Service prioritization
  • Price memorization
  • Strong team member
  • Team contribution
  • Trained in food safety guidelines
  • Safety standards training
  • Food preparation techniques
  • Outstanding cleanliness
  • Problem solving
  • Lifts 15-20 pounds
  • Time management
  • Accurate cash handling
  • Employee mentoring
  • Guest and client satisfaction
  • Purchasing stock
  • Menu knowledge
Experience
Kitchen Manager02/2016 to 10/2019McDonald'sMedford, OR
  • Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Completed regular line checks to maximize quality assurance.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Received, organized and rotated paper goods and food ingredients.
  • Assisted restaurant ownership with pricing by providing information about ingredient costs and correct portioning.
  • Supervised staff preparing and serving 50+ meals per day.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Prepared and led food service training programs to teach staff line, cook and customer service.
  • Sought out and implemented methods to improve service and team performance and boost business sustainability.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Reduced food waste by overseeing use of ingredients to plan for costs, anticipated customers and popularity of items.
  • Established and enforced standards of personnel performance and service toprovide customers with consistent and positive experiences.
Housekeeper06/2015 to 01/2016Winston HospitalityThackerville, OK
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Responded to guest requests for linens and room items quickly.
  • Implemented innovative step-savers, reducing average cleaning time per room from 20 minutes to 15 minutes.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Supplied guests with extra towels and toiletries when requested.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Coaches new house keepers by demonstrating approved cleaning procedures.
  • Used electrical equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Customer Service Representative10/2013 to 01/2015JCPenneyMedford, OR
  • Assessed customer needs and upsold products and services.
  • Addressed a few website inquiries per day, converting into renewal customers.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Trained a few new employees each quarter in procedures and policies in order to maximize team performance.
  • Answered 10+ inbound calls per day and directed to designated individuals or departments.
  • Addressed customer service inquiries quickly and accurately.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Answered customer questions and addressed concerns, resulting in reduction in complaint calls.
Education and Training
GEDExpected in 09/2020Rogue Community CollegeMedford, OR
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Resume Overview

Companies Worked For:

  • McDonald's
  • Winston Hospitality
  • JCPenney

School Attended

  • Rogue Community College

Job Titles Held:

  • Kitchen Manager
  • Housekeeper
  • Customer Service Representative

Degrees

  • GED Expected in 09/2020

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