kitchen manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Motivated Kitchen Manager eager to deliver exceptional kitchen service and drive business success. Focused on high-quality, cost-effective ingredients and providing best quality and most efficient service. Highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs and customer satisfaction. Quick-thinker with logical solutions to wide variety of issues in food service.
Skills
Diverse beverage and food knowledge
Sanitation
Portioning understanding
Training
Customer service
Team management
Food safety understanding
Point of Sale (POS) system operations
High-volume dining
Supervisory skills
Organization and prioritization
Customer-oriented
Education and Training
Southern New Hampshire UniversityHooksett, NHExpected in ā ā:Criminology - GPA:
Winnacunnet High SchoolHampton, NHExpected in 09/2019 ā āHigh School Diploma: - GPA:
Experience
Coen Markets, Inc. - Kitchen Manager Bethel Park, PA, 06/2019 - Current
Oversaw meal preparation and monitored food handling to encourage safety.
Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Received, organized and rotated paper goods and food ingredients.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Controlled portion sizes and garnishing for optimal cost controls.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Supervised staff preparing and serving meals
Loomis Communities Inc - Server South Hadley, MA, 06/2018 - Current
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Upsold customers and optimized table-turns to outperform average sales.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Reviewed identification for patrons before serving alcoholic drinks.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
North Country Academy - Daycare Assistant Sewell, NJ, 10/2016 - 12/2018
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Managed crafts and other hands-on activities to engage kids and promote development.
Secured indoor and outdoor premises to protect children under care.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Attended to lunch periods to help children open food packages and monitor activities
Enforced rules to teach manners and maintain safe environment.
Recorded information about behavior, food service and medication dispensing.
Discussed new developments, misbehavior and concerns with parents or guardians.
Four Seasons Hotels Inc - Hostess Fort Lauderdale, FL, 03/2017 - 08/2018
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Answered customers' questions about hours, seating, current wait time and other information.
Accommodated guests with children and special needs to promote comfortable dining experience.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Set up and decorated menu marketing boards with current meal and drink specials.
Notified server after seating parties in section to facilitate prompt service.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
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