Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Flexible hard worker ready to learn and contribute to team success. Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
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Experience
Kitchen Manager, 04/2015 - 01/2021
Andretti Indoor Karting & Games – Buford, GA,
Andretti Indoor Karting & Games – Buford, GA,
- Trained on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
- Received, organized and rotated paper goods and food ingredients.
- Worked well in team environment as well as independently.
- Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
- Provided assistance to others to complete tasks on time.
- Analyzed and prioritized multiple responsibilities.
- Adhered to strict security protocols to protect data confidentiality.
- Liaised with management and instructors to receive constructive criticism for areas needing improvement.
- Supervised volunteers, and Community service to be strategically delegated to work assignments to meet office administrative needs.
- Attended and participated in industry events.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Recognized by management for providing exceptional customer service.
Line Cook, 06/2013 - 04/2015
Sugarbush Resort – Kansas City, KS,
Sugarbush Resort – Kansas City, KS,
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
- Marinated food items according to corporate-provided instructions and recipes.
- Precooked garnishes for later use to top off fresh dishes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Cooked multiple orders simultaneously during busy periods.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Kitchen Manager, 10/2012 - 05/2013
Andretti Indoor Karting & Games – Orlando, FL,
Andretti Indoor Karting & Games – Orlando, FL,
- Trained employees on cooking techniques, safety standards and performance strategies.
- Received, organized and rotated paper goods and food ingredients.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
- Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
- Led, trained and developed culinary team members to meet and exceed restaurant standards.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Established good customer relations and excellent service to build and retain loyal customers.
- Provided fast, friendly and knowledgeable service to all guests, including proactively promoting specials and enhancing sales of key menu items.
- Maximized service levels through hands-on leadership.
- Optimized profits by controlling food, beverage and labor costs daily.
- Uncovered, investigated and resolved customer complaints quickly and skillfully to maintain loyalty.
- Kept operations in compliance with food safety regulations.
- Managed proper set-up of advertisements and presentation of new offerings.
- Collaborated with chef to analyze and approve all food and beverage selections.
Education and Training
Associate of Arts: Business Administration, Expected in
Hesser College - Nashua, NH,
Hesser College - Nashua, NH,
- Dean's List Honoree (2012)
- Minor in Psychology
High School Diploma: , Expected in 06/2010
Nashua High School South - Nashua, NH
Nashua High School South - Nashua, NH
- Honor Roll 2008-2010
- C.A.D.D.
- Graphic Design
- Marketing
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School Attended
- Hesser College
- Nashua High School South
Job Titles Held:
- Kitchen Manager
- Line Cook
- Kitchen Manager
Degrees
- Associate of Arts
- High School Diploma
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