kitchen manager resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Friendly, outgoing, and reliable professional in restaurant industry.
Skills
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Productivity Improvement
Multitasking and Organization
Complaint Resolution
Verbal and Written Communication
Vendor Relations
Problem-Solving
Team Building
Quality Assurance
Budget Management
Staff Training and Development
Customer Service
Portioning Understanding
Performance Improvement
Managing Deliveries
Fire Safety Regulations
Employee Performance Evaluations
Front of House Management
Profit Optimization
Recruitment and Hiring
Relationship Building
Delegating Assignments and Tasks
Menu Pricing and Writing
Anticipating Problems
Problem Solving
Money Handling
Documentation and Recordkeeping
Portion Control
Health Code Compliance
Monitoring Food Preparation
Education and Training
Nevada Union High SchoolGrass Valley, CAExpected in 06/1996 ā āHigh School Diploma: - GPA:
Experience
The League Kitchen & Tavern - Kitchen Manager Dripping Springs, TX, Current - Current
Received, organized and rotated paper goods and food ingredients.
Trained employees on cooking
Oversaw meal preparation and monitored food handling to encourage safety.
Worked with vendors to establish strong relationships and maintain proper inventory
Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Resolved problems or concerns to satisfaction of involved parties.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance
Obtained highest rating from county health department year over year.
Marriott International - Limousine Driver Madeira Beach, FL, Current - Current
Transported high-value clients with professionalism and discretion.
Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
Responded to specific locations at designated times to handle customer reservations.
Relayed location information to dispatch service and checked on next appointments.
Avoided passenger displeasure and damage to items by stowing belongings with care.
Completed individual and business documentation on-time and with minimal errors.
Determined appropriate fare amounts, accepted payments and issued receipts.
Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
Followed regular schedule of pickups for individual customers and groups.
Prepared detailed reports outlining trip, vehicle, and passenger details.
Worked well with dispatchers to communicate route and schedule changes.
Managed unexpected emergencies and route changes with calm and professionalism.
Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
Added fluids, checked tires, and kept interior and exterior spotless as part of vehicle upkeep.
Inspected vehicle and personally handled routine upkeep.
Drove range of limousines, shuttle busses and company cars.
Maintained strict compliance with safety rules for passenger and driver protection.
Kept bus orderly with strong control over passenger behaviors.
Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
Hornblower - Guest Service Agent Jersey City, NJ, Current - Current
Managed guest check-in and check-out procedures.
Created and managed effective strategies for optimizing guest experiences and promoting loyalty.
Checked schedule of events to complete pre-planning and prevent issues.
Performed checks on rooms and overall property daily.
Filled in for front desk, housekeeping, events planning and food and beverage.
Established clear policies for concierge, front desk and guest relations team members.
Oversaw special arrivals and departures and discreetly hosted celebrities and sports personalities.
Developed and implemented training plans for new and experienced employees.
Coached employees on sticking to budget designed by guest services manager.
Assisted guests at check-in, providing information on various services within hotel.
Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates.
Responded to and resolved guest issues or complaints.
Prepared invoices for customers and delivered to rooms on day of check-out to reduce wait times at front desk.
Managed team of front desk agents, supervising personnel in issue resolution.
Coordinated with wait staff to keep dining room buffet stations clean and dishes refilled.
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