Kitchen Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Kitchen Manager bringing demonstrated success in developing and motivating strong restaurant teams to assist several customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Experienced Kitchen Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 5 years of progressive leadership experience.

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Entry-level Kitchen Manager motivated to contribute to business success with high-quality kitchen service.

Talented leader offering over 11 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Skilled Kitchen Manager knowledgeable about best practices, safe food handling, and inventory management.

Competent Kitchen Manager bringing more than 11 years of food service and progressive leadership experience. Maintain budget controls and coverage needs to achieve business targets and provide high-quality customer support. Build relationships with patrons and employees by applying basic english skills.

  • Kitchen Staff Coordination
  • Conflict Resolution
  • Order Accuracy
  • Kitchen equipment operation and maintenance
  • Cleanliness
  • Motivational style
  • Verbal and written communication
  • Team Leadership
  • Food Preparation and Safety
  • Food Plating and Presentation
  • Performance improvement
  • Safe food handling
  • Workflow planning
Work History
Kitchen Manager, 08/2012 - Current
Doordash Allegan, MI,
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Oversaw food preparation and monitored safety protocols.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Checked and tested foods to verify quality and temperature.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Coordinated and organized all restaurant inventory.
Crew Trainer, 05/2007 - 08/2011
Aegion Corp Fayetteville, NC,
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Maintained current knowledge of all team position requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Handled over $Amount worth of daily credit card and cash payments.
  • Trained other employees in customer service, food safety and performance requirements.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
Sales Associate, 06/2005 - 05/2007
Trek Bicycle Corp Loveland, CO,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
Receptionist, 06/1996 - 07/2002
Hawkins Parnell Thackston & Young Llp Atlanta, GA,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collected, sorted, distributed and sent mail and packages.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Provided clerical support to 6 company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Routed incoming mail and messages to relevant personnel without delay.
Associate of Baccalaureate Studies: Occupational Therapy, Expected in
Western Kentucky University - Bowling Green, KY
College Prep Diploma : , Expected in 06/1996
Warren East High School - Bowling Green, KY
Additional Information

I also volunteered as a girl scout leader for 5 years. And I did peer tutoring and I was a teacher aid in high school.

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Resume Overview

School Attended

  • Western Kentucky University
  • Warren East High School

Job Titles Held:

  • Kitchen Manager
  • Crew Trainer
  • Sales Associate
  • Receptionist


  • Associate of Baccalaureate Studies
  • College Prep Diploma

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