LiveCareer-Resume

kitchen cabinet sales specialist resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

 Customer service and sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in 20-20 Design.

Motivated customer service specialist with over 8 years retail experience in a fast-paced, team-based environment.
Skills
  • Time management skills
  • Multi-tasking ability
  • Computer proficiency
  • Customer service
  • Staff training and development
  • Positive and friendly

 

  • Design process
  • Complex problem solving
  • Excellent attention to detail
  • Sales experience
  • Strong work ethic
  • Cash register familiarity
Work History
Kitchen Cabinet Sales Specialist, 09/2015 - Current
Nicholas Ogden, UT,
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Assisted clients with budget considerations regarding products and materials.
  • Successfully resolved complex technical design issues.
  • Specified proper products and materials for each project.
  • Facilitated requests regarding product information, installation methods and product upgrade options.
  • Prepared sales slips and sales contracts.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
  • Established strong vendor relationships to maintain and support the business.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Maintained records related to sales.
  • Suggested accessories and complementary purchases.
  • Worked collaboratively in team environment.
  • Received customer payments.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Alerted customers to upcoming sales events and promotions.
  • Recommended merchandise to customers based on their needs and preferences.
Fashion Bath Sales Specialist, 2013 - 09/2015
Giant Eagle Vermilion, OH,
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Led merchandise selection, pricing, planning and marketing.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Established strong vendor relationships to maintain and support the business.
  • Organized store merchandise racks by size, style and color.
  • Wrote sales slips and sales contracts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
  • Contributed to team success by exceeding team sales goals.
  • Provided ongoing guest service, including giving fashion advice.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise and pricing.
Pro Services Sales Associate, 07/2012 - 2013
Lowe's Companies Inc. City, STATE,
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Contacted other store locations to determine merchandise availability.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Maintained adherence to all company protocols.
  • Monitored entrances and exits  for signs of theft.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Loader, 03/2012 - 07/2012
Lowe's Companies Inc. City, STATE,
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Reported incidents to management.
  • Maintained adherence to all company protocols.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Developed reputation as an efficient service provider with high levels of accuracy.
Lumber Customer Service Associate, 01/2010 - 08/2011
Lowe's Companies Inc. City, STATE,
  • Built relationships with customers to increase likelihood of repeat business.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Contacted other store locations to determine merchandise availability.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
LTL/Daytime Stocker, 07/2009 - 01/2010
Lowe's Companies Inc. City, STATE,
  • Stacked and stored pallets at the end of the shift to keep receiving department and store clean and organized.
  • Used item numbers to properly stock store.
  • Swept floors and stored equipment at the end of each shift.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Operated forklifts and other heavy machinery safely.
  • Picked up incoming stock and delivered materials to designated locations.
  • Stacked and piled lumber, boards and pallets.
  • Reported all equipment failures and malfunctions to supervisor.
Pro Service Loader, 10/2008 - 07/2009
Lowe's Companies Inc. City, STATE,
  • Loaded and unloaded product into vehicles for transport.
  • Stacked and piled lumber, boards and pallets.
  • Operated forklifts and other heavy machinery safely.
  • Cleaned and organized the lumber canopy, and parking lot.  
  • Identified potential shoplifters and alerted management.
  • Welcomed customers into the store and helped them locate items.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Engaged with customers in a sincere and friendly manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
Cashier, 08/2008 - 10/2008
Lowe's Companies Inc. City, STATE,
  • Greeted customers promptly.
  • Directed customers to store locations.
  • Received customer payments.
  • Totaled bills and calculated taxes.
  • Described products and services in detail.
  • Monitored areas for security issues and safety hazards.
  • Processed customer returns.
  • Reported security and service incidents to management.
  • Completed purchases Point of Sale systems.
  • Assisted on sales floor as needed to maintain service standards.
Education
High School Diploma: , Expected in 2005
-
South Lakes High School - Reston, VA
GPA:
Status -
Additional Information
  • Chosen to assist the Lowe's of Washington DC store with preparations for its grand opening and training its employees.
  • Chosen to represent the Lowe's of Sterling store in the "Town Hall Meeting" held at the Lowe's of Fredericksburg store in March of 2016.
  • Enrolled in online courses from NKBA to further develop knowledge of kitchen and bath functionality and design.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • South Lakes High School

Job Titles Held:

  • Kitchen Cabinet Sales Specialist
  • Fashion Bath Sales Specialist
  • Pro Services Sales Associate
  • Loader
  • Lumber Customer Service Associate
  • LTL/Daytime Stocker
  • Pro Service Loader
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: