Kennel Attendant Resume Example Audrey's Barkyard

KENNEL ATTENDANT

Summary

Versatile guest services team member offering 5 years of experience in hospitality environments. Talented at coordinating front desk operations to efficiently meet both guest and business needs. Service-oriented and responsive with expertise and adaptability to handle any need.

Skills

Supervision
Inventory management
Customer service
Operational improvement
Team management

Problem resolution
First Aid/CPR
Team building
Organization
Animal care

Experience

Audrey's BarkyardWake Forest, NCKennel Attendant11/2019 to Current

Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Oversaw programs to support Daycare and Boarding pets with exercise, behavior monitoring and basic care.
Maintained clean and orderly play yards, kennels and cages.
Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Washed, groomed and trimmed each animal to enhance coat health.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.

ReceptionistRaleigh, NCCurtis Media Group08/2019 to 01/2020

Used combination of different types of media to reach audiences, including Facebook and Instagram.
Translated conceptual strategies into concrete tasks and delegated assignments to the appropriate members of the sales team.
Established ongoing production calendar covering all projects and initiatives.
Greeted visitors, assessed needs and directed to appropriate personnel.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Rendered information to callers and drafted office emails.
Organized and updated monthly schedules and monthly calendar obligations for various levels of management and staff.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Scheduled and confirmed appointments.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Sorted incoming mail and directed to correct personnel each day.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Gonza Tacos Y TequilaWake Forest, NCTrainer07/2016 to 02/2018

Oversaw food preparation, production and presentation according to quality standards.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Immediately bussed tables when guests left to prepare for next party.
Assisted servers with table settings and beverage refills during busy periods.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Offered insight into menu items to answer customer questions.
Checked tables and refilled condiments that were running low.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Collected empty plates and glasses to minimize bussing requirements between customers.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Delivered entrees to tables and made sure each guest received correct menu items.
Communicated with seated guests for outstanding customer service.
Completed final preparations of dishes and quickly delivered items to customers.
Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.

Education and Training

Some College (No Degree):Criminal Justice And PsychologyBarton College, Wilson, NC

Medical AssistingExpected in 03/2021ECPI University, Raleigh, NC

Resume Overview

Companies Worked For:

Audrey's Barkyard
Receptionist
Gonza Tacos Y Tequila

School Attended

Barton College
ECPI University

Job Titles Held:

Kennel Attendant
Curtis Media Group
Trainer

Degrees

Some College (No Degree) : Criminal Justice And Psychology
Medical Assisting Expected in 03/2021

Kennel Attendant Resume Example

Resume Score: 80%

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