Kennel Attendant Resume Example
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KENNEL ATTENDANT
Summary
Versatile guest services team member offering 5 years of experience in hospitality environments. Talented at coordinating front desk operations to efficiently meet both guest and business needs. Service-oriented and responsive with expertise and adaptability to handle any need.
Skills
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Experience
Encore Vet GroupGreensboro , NCKennel Attendant11/2019 to Current
- Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Oversaw programs to support Daycare and Boarding pets with exercise, behavior monitoring and basic care.
- Maintained clean and orderly play yards, kennels and cages.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Washed, groomed and trimmed each animal to enhance coat health.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Capita Plc.Durham , NCCurtis Media Group08/2019 to 01/2020
- Used combination of different types of media to reach audiences, including Facebook and Instagram.
- Translated conceptual strategies into concrete tasks and delegated assignments to the appropriate members of the sales team.
- Established ongoing production calendar covering all projects and initiatives.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Rendered information to callers and drafted office emails.
- Organized and updated monthly schedules and monthly calendar obligations for various levels of management and staff.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Scheduled and confirmed appointments.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Sorted incoming mail and directed to correct personnel each day.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Gonza Tacos Y TequilaCity , STATETrainer07/2016 to 02/2018
- Oversaw food preparation, production and presentation according to quality standards.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Immediately bussed tables when guests left to prepare for next party.
- Assisted servers with table settings and beverage refills during busy periods.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
- Offered insight into menu items to answer customer questions.
- Checked tables and refilled condiments that were running low.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Delivered entrees to tables and made sure each guest received correct menu items.
- Communicated with seated guests for outstanding customer service.
- Completed final preparations of dishes and quickly delivered items to customers.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
Education and Training
Some College (No Degree):Criminal Justice And PsychologyBarton College, City, State
Medical AssistingExpected in 03/2021ECPI University, City
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Resume Overview
School Attended
- Barton College
- ECPI University
Job Titles Held:
- Kennel Attendant
- Curtis Media Group
- Trainer
Degrees
- Some College (No Degree) : Criminal Justice And Psychology
Medical Assisting Expected in 03/2021
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