kathys kleaning service resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Hardworking, kind hearted, fast learner and reliable medical assistance. I have amazing strong skills in patient care, office procedures, phlebotomy and strong work ethics. I have years of experience with patients of all ages and multiply hospital and doctors office work areas. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Recordkeeping abilities
Presentation skills
Customer service
Operational improvement
Team building
Communications
Problem resolution
Team management
Organization
Planning and coordination
Relationship development
MS Office
Inventory management
First Aid/CPR
Supervision
Business operations
Process improvement
Education and Training
Geneva High SchoolGeneva, OHExpected in 05/1975 ā āHigh School Diploma: - GPA:
Saybrook Fire Department Saybrook Oh., Expected in 04/1974 ā ā:Emergency Medical Technician - GPA:
Completed professional development in emergency care
Completed coursework in emergency management, CPR, and Heimlich maneuver.
Minor in anatomy.
Medical Assistant of Dental/medical , Expected in 05/1987 ā ā:Medical Assisting/office Procedures - GPA:
Completed coursework in anatomy, medical terminology, and medical office procedure.
National Phlebotomy National Phlebotomy , Expected in 09/1994 ā āCertified National Phlebotomist :Venipucture - GPA:
Completed professional development in venipuncture.
Ranked in Top 5% of class
Completed continuing education in venipuncture
Experience
Biolife - Kathy's Kleaning Service Muncie, IN, 07/2018 - 05/2020
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
American Advanced Management, Inc - Cashier/Customer Service Representative Colusa, CA, 10/2018 - 03/2020
Helped customers find specific products, answered questions and offered advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns to Sally's beaut Supplies for remediation.
Increased sales 40% by suggesting specific purchases to customers.
Welcomed customers, offering assistance to help find necessary store items.
Scanned customer purchases, supporting transactions to streamline sales process.
Ashtabula County Medical Center - Certified Phlebotomist City, STATE, 09/1995 - 06/2001
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Labeled blood vials with critical information like time of collection, date, and patient name.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Maintained fully-stocked phlebotomy cart, carrier, and station.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Verified collection orders and communicated discrepancies to nurses.
Coordinated workflow based on stat, schedule, or outpatient needs.
Used multiple electronic medical software, including SMS, fax machine, & telephone to conduct patient intakes and send correspondence.
Built trust and minimized patient discomfort during phlebotomy procedures.
Traveled to over 4 nursing facilities in a 3 hours or less to collect blood, urine, and culture specimens.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Conducted bleeding time tests and updated results into paper or electronic charts.
Called upon from doctor', nurses, and nursing homes to perform successful venipuncture on new born babies minutes old, quadriplegic patients, elderly, MR patient, and children.
Doctor Borrosock - Medical Assistant City, STATE, -
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Prepared equipment and positioned patients for cardiac catheterization and other invasive procedures.
Completed and submitted clinical documentation in accordance with agency guidelines.
Carefully prepared, reviewed and submitted patient statements.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Prepared patients for examinations, taking vital signs and updating medical histories.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Communicated with patients by phone and via written correspondence.
Reviewed treatment sheets for completeness and accuracy.
Maintained and calibrated lab instruments and equipment.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Call results of test to doctors
Receive phone calls, transfer calls to appropriate areas
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