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juvenile intake specialist resume example with 4+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Offering 5 years' experience in the Criminal Justice/Mental Health field. Adaptable Juvenile Intake Specialist with success while working with difficult populations, allocating resources and building a strong rapport with peers and the community we serve. Dedicated to excellence in public service in addition to safety through an empathetic and logical approach. Ability to thrive in team-based as well as independently-motivated settings. Successful high quality production of work under pressure and strict time frame. Remains calm and poised during challenging situations while utilizing skills acquired through training and experience. Skilled in interpersonal communication.

Skills
  • Leadership
  • Communication
  • Proficiency in Microsoft & Johnson County programs
  • Expertise in behavior management
  • Excellent problem solver
  • Integrity
  • Empathetic
  • Non-violent intervention
Experience
01/2020 to Current Juvenile Intake Specialist Lifespan Corporation | North Grosvenordale, CT,
  • Maintains positive attitude and effectively de-escalated clients during crisis situations.
  • Develops a strong rapport with agencies and law enforcement.
  • Verifies warrants, conducted searches and fingerprinted youth.
  • Attends regular trainings and maintained appropriate certifications.
  • Completes the intake process with the alleged CINC and/or alleged juvenile offender and meets and/or discusses with those directly involved with the youth (law enforcement, family members/legal guardian, other agencies and entities, etc.).
  • Completes the required psychosocial interview with the juvenile and administers any screening instruments required by the Juvenile Corrections Advisory Board and the KS Department of Corrections, including the MAYSI 2, Kansas Detention Assessment Instrument (KDAI) and the Youth Level of Service Case Management Inventory-SRV (YLS-CMS).
  • Initiates and completes the booking process and gathers demographic information, family history, criminal history, abuse/CINC history, and other necessary areas of information; ensures all reports are received from law enforcement prior to their departure from JIAC.
  • Makes referrals including housing and supervision placement decisions, working to divert youth from out-of-home placement when possible; works with providers and community resources to explore all options for services for juveniles and their families.
  • Processes data entry and paperwork within a strict timeline; provides detailed reports for each intake completed as the information is utilized by many entities to provide an accurate and detailed report in regards to each youth’s life and particular incident.
11/2017 to 01/2020 Youth Care Advisor Johnson County Corrections | City, STATE,
  • Built healthy relationships, serving as a role-model for appropriate prosocial behavior and attitudes.
  • Used motivational interviewing techniques to enhance youth’s intrinsic motivation.
  • Taught and modeled basic expectations such as giving respect to self and others; being on task; acting responsibly; to lead by example; and, to practice safe behaviors.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained correct physical head count at all times.
  • Supervised residents during meal distribution, intake, recreation time and school.
  • Received property from incoming residents, provided receipts and inspected items for contraband.
  • Inspected cells and conducted random searches of common areas.
  • Attended regular trainings and maintained appropriate certifications.
  • Contributed to treatment staffing team developing rehabilitative programs for juveniles.
  • Assigned residents to open and appropriate housing units.
  • Maintained daily logs of shift activity.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Responded to emergencies immediately, followed all emergency procedures and used de-escalation techniques if necessary.
02/2017 to 11/2017 Juvenile Care Worker Unified Government | City, STATE,
  • Patrolled correctional facility to ensure it's clean, secure and maintained.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained correct physical head count at all times.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised residents during meal distribution and intake, recreation time and school.
  • Inspected cells and conducted random searches of common areas.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Attended regular trainings and maintained appropriate certifications.
  • Safely transported inmates to and from court.
  • Maintained daily logs of shift activity.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
10/2016 to 06/2017 Patient Care Attendant Cottonwood Springs Behavior Health Hospital | City, STATE,
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Tracked and reported clients' progress based on observations and conversations.
  • Conducted searches of belongings upon arrival.
  • Oriented new patients to assigned unit and room.
  • Facilitated reflection groups and after hours activities for patients.
Education and Training
Expected in 08/2016 Bachelor of Science | Criminal Justice Wichita State University, Wichita, KS, GPA:
  • Wichita State Softball Student-Athlete for 4 years
  • Dedicated 40+ hours a week toward athletic team practices, study hall, tutoring, attending class, mentoring and travel.
  • Beneficiary of an athletic scholarship.
  • Completed a Co-op with Communities in Schools as a Mentor
Expected in 05/2012 High School Diploma | Saint Thomas Aquinas, Overland Park, KS, GPA:
Accomplishments

Recognized by upper management and Administration on two occasions for going above and beyond for a fellow peer and a youth during a time of need.

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Resume Overview

School Attended

  • Wichita State University
  • Saint Thomas Aquinas

Job Titles Held:

  • Juvenile Intake Specialist
  • Youth Care Advisor
  • Juvenile Care Worker
  • Patient Care Attendant

Degrees

  • Bachelor of Science
  • High School Diploma

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