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Juvenile Detention Group Worker Resume Example

Resume Score: 80%

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JUVENILE DETENTION GROUP WORKER
Summary

Effective and adaptable team player with a stellar work history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds.

Skills
  • Detail Oriented
  • Team Player
  • Self Starter
  • Organized
  • Professional communication skills
  • Result Oriented
  • Caring and Honest
  • Prioritizes Work Load
Experience
05/1998 to 06/2019
Juvenile Detention Group Worker Lane County Youth Services - Eugene, OR
  • Supervised up to 32 inmates daily, including during mealtime and recreational time
  • Observed and recorded mental and physical health of each juvenile offender
  • Completed incident reports when disorder or violence occurs
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities
  • Taught juvenile offenders basic life skills such as Options to Anger and Thinking Error's
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers
  • Initiated crisis intervention by following official crisis communication plans and training
  • Built relationships with defendants and offenders, assessing living conditions and case background information
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers
  • Maintained organized offender records and documentation in compliance with department and legal standards
  • Maintained surveillance of building and identified all officials and employees before authorizing entrance
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons
  • Delivered accurate verbal and written reports
  • Responded to calls in both routine and emergency situations
  • Investigated all security and safety violations
  • Followed all Policy and Procedures
  • Maintained accurate and detailed logs of all events during each shift
  • Noted and followed up on any unusual behavior
  • Processed and logged accurate and detailed incident reports
  • Responded quickly and effectively to all security violations and duress alarms
  • Effectively dealt with angry, hostile, confused and out of control youth
  • Communicated clearly and concisely, both orally and in writing
  • Built and maintained professional relationships with all the youth in custody
06/1994 to 05/1998
Juvenile Detention On-Call Group Worker Skipworth Detention Facility - Eugene, OR
  • Completed incident reports when disorder or violence occurs.
  • Observed and recorded mental and physical health of each juvenile offender.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes or recreational activities.
  • Supervised up to 32 inmates daily, including during mealtime and recreational time.
  • Taught juvenile offenders basic life skills such as Basic Hygiene Skills and Thinking Error's.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Initiated crisis intervention by following official crisis communication plans and training.
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Maintained accurate and detailed logs of all events during each shift.
  • Noted and followed up on any unusual behavior.
  • Responded to calls in both routine and emergency situations.
  • Unlocked rooms and suites for authorized contractors.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Investigated all security and safety violations.
  • Monitored security camera system day and night to protect lives and property.
  • Maintained surveillance of building and identified all officials and employees before authorizing entrance.
  • Delivered accurate verbal and written reports to company personnel.
  • Responded quickly and effectively to all security violations and duress alarms.
  • Processed and logged accurate and detailed incident reports.
01/1992 to 05/1998
Assistant ManagerEmerald Isle Mobile Home Park - Springfield , OR
  • Documented all space rent received from 98 tenants
  • Deposited all checks and cash received
  • Handled tenants complaints and came up with positive solutions with them
  • Offered hands-on assistance to tenants
  • Kept work areas clean, organized and safe
  • Made reservations for tenants to reserve the recreational building
  • Answered the telephone during business hours and returned all calls promptly
  • General Book keeping duties
  • Updated the Park's Rules and Regulations documents
  • Met with potential new tenants to go over Rules and Regulations with them
  • Ran background checks on potential new tenants
01/1992 to 06/1994
Lancome Beauty Advisor Meier N' Frank - Eugene, OR
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Stayed current on available products, store promotions and customer service policies to better assist with any need
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies
  • Answered customer questions about products and services, helped locate merchandise and promoted key items
  • Processed payments and returns with accuracy and efficiency
  • Checked for outdated items and removed them from inventory to eliminate illness and other risks
  • Assisted customers by finding items quickly and with enthusiasm, boosting store satisfaction rate by 100%
  • Opened and closed my cash register by balancing cash, checks and credit card purchases
  • Helped customers sign up for loyalty programs and submitted completed paperwork
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Delivered exemplary customer service and support by remaining poised in most stressful situations
Education and Training
12/1992
Bachelor of Science: Criminal JusticeWestern Oregon University - Monmouth, OR
1989
Associate of Arts: General StudiesLane Community College - Eugene, OR
Certifications
  • Certified Notary
  • Certified in CPR/First Aide and Blood Born Pathogens
  • Certified in Food Handling
  • Certified in Mandatory Reporting
  • Certified in Prison Rape Elimination Act
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Lane County Youth Services
  • Skipworth Detention Facility
  • Emerald Isle Mobile Home Park
  • Meier N' Frank

School Attended

  • Western Oregon University
  • Lane Community College

Job Titles Held:

  • Juvenile Detention Group Worker
  • Juvenile Detention On-Call Group Worker
  • Assistant Manager
  • Lancome Beauty Advisor

Degrees

  • Bachelor of Science : Criminal Justice
    Associate of Arts : General Studies

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