junior product manager resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

  • Communication, convincing, negotiation, influencing & interpersonal skills, Self-motivated, creative
  • Thinker and excellent time management skills
  • Wide Area Networking
  • Information Technology Infrastructure
  • Multi-Site Hardware Deployment
  • Application development
  • Project Management
  • Product development
  • Desktop Technical Support
  • Peripheral Repair
  • Wireless Networking
  • Software deployment management
  • Desktop and laptop installations
  • Network component installations
  • Web Security
  • Operating system testing
Eritrean Institute of Technology, EIT Eritrea, Expected in 07/2013 Bachelor of Science : Electrical And Computer Engineering - GPA :
Warsay Yikealo Secondary School , Expected in 2007 12th Grade : - GPA :
Barka Secondary School, Inc Asmara, Expected in 07/2006 No Degree : Computer Technology - GPA :

  • Professional development completed in Computer
Work History
Wells Fargo - Junior Product Manager
Downey, CA, 04/2021 - 03/2023
  • Define strategic goals for evolving ideas in to successful software's
  • Supported identification of big category innovation from concept to consumer.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Managed cross-functional teams to commercialize new products and drive improvements.
  • Worked in product pod environment consisting of product developers, design teams, software personnel and quality assurance testers.
  • Developed creative briefs for new products and marketing tactics in collaboration with package design team, consumer marketing and outside agencies.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Devised content strategy to effectively engage target audiences.
  • Identify requirements and, define team structure and prepare software application roadmap
  • Create effortless user experience with a polished design using deferent technologies
  • Created and managed social media campaigns to increase brand engagement.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.

Gigya - IT Technology Senior Consultant
Tampa, FL, 07/2019 - 03/2021
  • Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
  • Established and monitored key performance metrics to verify consistent compliance with important networking standards.
  • Recommended network security standards and upgrades to management.
  • Protected company assets and users with effective firewall solutions and strict security protocols.
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Configured, tested and maintained LAN/WAN components and connections.
  • Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by 9%.
  • Managing and Updating company website, Software’s and Devices
  • Express IT infrastructure strategy, architecture, and processes
  • Configuring, Maintaining and managing Email Server and Internet related Activities
  • Consulting and planning different projects that enhance productivity
  • Develop Maintain strategies for new hardware and software
  • Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
Penske Automotive Group - Senior Network and IT Technician
Bloomfield, MI, 01/2016 - 05/2018
  • Created service level agreement for IT operational functions and help desk operations.
  • Developed clear specifications for project plans using customer requirements.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Planned and developed interfaces that simplified overall management and offered ease of use.
  • Collaborated with fellow engineers to evaluate software and hardware interfaces.
  • Coordinated efficient large-scale software deployments.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Implemented and managed operating systems and software, security systems and intrusion detection systems.
  • Inspected equipment, assessed functionality and optimized controls.
  • Instructed proposal team in use of computer software graphical elements, page design and aesthetic standards.
  • Consulted with engineering team members to determine system loads and develop improvement plans.
Denden Community Library - IT Technician Intern
City, STATE, 07/2013 - 11/2015
  • Establishing wireless network
  • Router installation and configuration
  • Configuring Digital Library
  • Lab technician
  • Establish Small networks
  • MS Office and Computer Maintenance Training and Lecturing
  • Linked computers to network and peripheral equipment.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Recovered critical information from data back ups to restore functionality.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Set up and maintained user accounts and client access.
  • Recommended new and replacement hardware and software purchases.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.

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Resume Overview

School Attended

  • Eritrean Institute of Technology, EIT
  • Warsay Yikealo Secondary School
  • Barka Secondary School, Inc

Job Titles Held:

  • Junior Product Manager
  • IT Technology Senior Consultant
  • Senior Network and IT Technician
  • IT Technician Intern


  • Bachelor of Science
  • 12th Grade
  • No Degree

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