Highly enthusiastic customer service professional with over five years client interface experience. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Cross-trained and provided back-up for other customer service representatives when needed.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Replenished merchandise shelves with items from the stockroom.
Coursework in Business, Marketing and Communications
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