Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
TYPING – 70 WPM, FAST LONG HAND, DICTAPHONE, DATA ENTRY, CRT, NOTARY PUBLIC
COMPUTER PROGRAMS: MS WORD 2016, MS EXCEL, MS POWER POINT, MS OUTLOOK,
WINDOWS, MICROSOFT TEAMS, MICROSOFT EDGEM WEB-X, WORD PERFECT, ZOOM,
SKYPPE, WEST LAW, LEXIS ADVANCE, PACER, NEXTGEN, CM/ECF, LOTUS NOTES, IBM NOTES,
ACROBAT READER, ADOBE, AND LEGAL KEY
ADMINISTRATIVE SUPPORT, Teacher
ADOBE, TELEPHONE
ACROBAT READER, 70 WPM
ATTORNEY, TYPING
BOOKKEEPING, WORD PERFECT
CRT
CLIENTS
DATA ENTRY
DICTAPHONE
FAST
FILING
FINANCIAL
FORMS
IBM
LEGAL
LAW
LEGAL RESEARCH
LETTERS
LEXIS
LITIGATION
NOTES
LOTUS NOTES
MS EXCEL
MAIL
OFFICE
MS OUTLOOK
MS POWER POINT
WINDOWS
MS WORD
NOTARY PUBLIC
NURSING
PERSONNEL
REAL ESTATE
RESEARCH
TAX
Experience
JUDICIAL ASSISTANT, 09/2009 to Current County Of Skagit – Mount Vernon, WA,
Attentively supervised court sessions while maintaining attendant records for court proceedings with high degree of accuracy.
Discussed [Type] cases with the judge in order to offer advice and suggested outcomes
Aided the judge's decision-making by conducting research on laws, legal precedent and other documents related to cases before [his or her] bench.
Conducted client meetings to discuss and gather key information necessary for upcoming depositions and arbitrations.
Managed office workload and obtained drafting experience by preparing [Number] briefs and opinions under Judge [Name]'s guidance.
Researched information for upcoming cases for [Number] lawyers at firm.
Attended [Type] court sessions to record necessary case information discussed during oral argument for [Job title]'s review.
Assisted legal staff with collation and organization of case documentation and administrative tasks.
Assisted attorneys with [Type] projects by [Action] to [Result].
Kept firm's database updated with new information for cases, including client records, policies and [Type] documents to facilitate work of litigation team.
Maintained updated [Type] knowledge through [Task] and [Task].
Improved customer satisfaction by finding creative solutions to problems.
Answered [Number] calls per [Timeframe] to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Handled all delegated tasks, including [Task] and [Task].
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Created agendas and communication materials for team meetings.
Leveraged [Software] to input and compile data gathered from various sources.
LEGAL SECRETARY, 09/2006 to 09/2009 Csaa Insurance Group – Oklahoma City, OK,
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Docketed orders and depositions for [Number] attorneys.
Checked office supplies stock and placed orders to maintain levels.
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Created and tracked all expenses and client account codes using [Software Program].
Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
Processed and distributed invoices to bill clients.
Revised and maintained master calendar for client appointments.
Organized and prioritized case loads of [Number] attorneys.
Acted as liaison between clients, vendors and attorneys.
Proofed documents and submitted to attorneys for review.
Photocopied all correspondence, documents and other printed materials.
Coordinated and scheduled meetings and telephone conferences.
Organized and maintained law libraries, documents and case files.
Composed and revised legal documents such as letters and depositions.
Received and disbursed all incoming mail.
Composed and revised legal documents, including letters, depositions and court documents.
Assisted in preparation of engagement letters.
Opened new client files and new matters in CMS.
Drafted and typed grammatically correct office memos.
Recorded and monitored court appearance dates.
Processed summonses, subpoenas and complaints.
Drafted letters and prepared legal correspondence for attorneys and legal assistants.
LEGAL SECRETARY, 04/2001 to 09/2006 Csaa Insurance Group – Mount Laurel, NJ,
LEGAL SECRETARY TO GENE ANDERSON, JOHN O’CONNOR, JEFF GLEN AND STAN BOWKER.
Processed and distributed invoices to bill clients.
Acted as liaison between clients, vendors and attorneys.
Created and tracked all expenses and client account codes using [Software Program].
Assisted in maintaining department attorney personnel files with utmost confidentiality.
Revised and maintained master calendar for client appointments.
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Organized and prioritized case loads of [Number] attorneys.
Docketed orders and depositions for [Number] attorneys.
Stayed within travel and expense budgets while scheduling attorneys' travel arrangements.
Processed summonses, subpoenas and complaints.
Organized and maintained law libraries, documents and case files.
Coordinated and scheduled meetings and telephone conferences.
Drafted letters and prepared legal correspondence for attorneys and legal assistants.
Opened new client files and new matters in CMS.
Photocopied all correspondence, documents and other printed materials.
Composed and revised legal documents such as letters and depositions.
Recorded and monitored court appearance dates.
Composed and revised legal documents, including letters, depositions and court documents.
Proofed documents and submitted to attorneys for review.
Assisted in preparation of engagement letters.
Drafted and typed grammatically correct office memos.
Education and Training
Paralegal Generalist Certificate: Law, Expected in 07/1991 ADELPHI UNIVERSITY - Huntington, NY GPA:
Bachelor of Arts: Elementary Education & Psychology, Expected in 06/1990 DOWLING COLLEGE - Oakdale, NY GPA:
New York State Teacher Certification, Grades K-6
Completed professional development in [Subject]
Major in Elementary Education
Minor in Psychology
Associate of Arts: Liberal Arts, Accounting, Psychology, Sciences, Expected in 01/1988 SUFFOLK COUNTY COMMUNITY COLLEGE - Selden, NY GPA:
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