Journeyman Technician 3 Resume Example

• Perform Preventive Maintenance on heavy duty class 8 tractors and trailers.
• Perform Preventive Maintenance on light and medium duty vehicles, such as Ford vans and pick ups, General Motor vans and Pick ups and Mercedes vans.
• Perform Preventive Maintenance on fork lifts(Toyota, Komatsu and Caterpillar), electric pallet jacks, electric ride on pallet jacks(Crown & Big Joe), merchandise delivery equipment, electric and propane powered floor scrubbers and sweepers(Tennant).
• Perform troubleshooting and repair of powertrain and drivetrain systems, a/c systems, OBD system, cooling system, fuel system, electrical and electronic systems.
• As day shift and night shift leadman I determined maintenance requirements and assigned repairs to qualified employees.
• Maintained quality assurance and customer satisfaction objectives.
• Completed daily Electronic Driver Vehicle Inspection Reports and clear hand held to release vehicle for following day.
• Assisted with new hire training on shop procedures.
• Conducted tests of components and systems to evaluate performance and identify concerns.
• As leadman implemented, configured and optimized safety standards.
• Read manuals and manufacturer instructions to install and troubleshoot devices.

10 Years as Journeyman technician 3 and 5 years as Customer Service Manager for two locations with a total of 12 technicians.

• For first 10 years performed Preventive Maintenance on heavy duty class 8 tractors and trailers.
• Performed preventive Maintenance on light and medium duty vehicles, such as Ford vans and pick ups and General Motor vans and Pick ups.
• Perform troubleshooting and repair of powertrain and drivetrain systems, a/c systems, OBD system, cooling system, fuel system, electrical and electronic systems on Caterpillar, International, Cummins, Mack, Ford and General Motors engines.
• As day shift and night shift leadman determined maintenance requirements and assigned repairs to qualified employees.
• Maintained quality assurance and customer satisfaction objectives.
• Assisted with new hire training on shop procedures.
• Conducted tests of components and systems to evaluate performance and identify concerns.
• Read manuals and manufacturer instructions to install and troubleshoot devices.
• Acquired Pneumatic tire training and certification to perform mounting, dismounting and repairs.
• For the last 5 years was promoted to Customer Service Manager for two locations with a total of 12 technicians.
• Keep close communication with lease customers and address any maintenance and customer service issues.
• Stay on top of the P & L and make adjustments as needed utilizing AS400 computer system and Walker accounting computer system.
• Analyze running costs and maintenance procedures to make adjustments to procedures to improve all aspects of running costs.
• Prepare monthly safety reports.
• Interview and hire new technicians.
• Work with union and human resources to discipline, suspend and or terminate.

• Straight out of high school hired due to my extensive Chevrolet engine knowledge.
• Diagnose, troubleshoot, disassemble and repair all Chevrolet engine models.
• Remove and replace engine assemblies.
• Remove and overhaul engine assemblies.
• Disassemble cylinder heads inspect, magnaflux to check for leaks, cut valve seats and recondition valves to specs and reassemble.
• Repair customer complaints and warranty issues with in Mitchel Manual time standards.
• Was General Motor certified in 3, 4, 6 and 8 cylinder engine overhaul and rebuild.