Information Technology Specialist with 3 years in technical and customer support roles. Effectively identifies problems using advanced troubleshooting skills.
Recognized for singlehandedly bypassing a malfunctioning central imaging server and manually imaging USARPAC Secure Internet Protocol Router (SIPR) workstations using a boot disk.
Have been responsible for maintaining communications for over a 1,000 soldiers.
Served as team leader in a local control center for Area IV Daegu, Korea.
Responsible for providing and maintaining network support for 300 users while in a field environment.
Responsible for maintaining and troubleshooting over 1,000 workstations as well as sending up reports and memos to whomever is in command.
Responsible for the scheduling of clients, insurance verification for medical clients, and payments of services. Provided customer service and support for medical and spa clients.
Provided food service for customers by taking orders and serving customers in a timely manner.
Received 73 credit hours.
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