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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Department Manager who is highly energetic, outgoing, and detail-oriented. Handles Multiple responsibilities simultaneously while providing exceptional customer service.

Highlights
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Time management
  • Organized
  • Inventory control procedures
Experience
Jewelry Department Manager , 09/2013 to Current
Houghton International Inc.Batavia, NY,
  • Drives the achievement of financial goals by managing customer inventory flow and SWAS planning.
  • Works with others to exceed associate and customer expectations.
  • Seeks out ways to improve associate and customer service
  • Plans work based on business priorities and explains to others what is needed to get work done.
OTC Department Manager, 01/2013 to 09/2013
Meijer, Inc.Williamsburg, MI,
  • Duties same as current Department Manager Position
Customer Service Supervisor, 10/2010 to 01/2013
Heinen's Grocery StoreMentor, OH,
  • Model, enforce, and provide direction and guidance to cashiers, service desk, maintenance, and courtesy associates.
  • Provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition and ensuring diversity awareness.
  • Plans for customer service and sales based on events outside the store (for example, weather or concerts).
Pharmacy Tech, 2007 to 01/2009
Four Seasons Hotels IncDenver, CO,
  • Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data; creating or modifying patient/customer needs.
  • Assist Customers with purchase decisions and helping customers locate over-the-counter merchandise.
  • Stays current on all HIPPA training and ensures no information is shared.
Front-End Associate, 07/2006 to 2007
WalmartCity, STATE,
  • Cashier, Service desk associate, Money Center Associate.
Assistant Manager, 04/2004 to 04/2006
Domino'sCity, STATE,
  • Follow proper food safety procedures when prepping and storing pizza toppings.
  • Route deliveries according to location to ensure speedy delivery.
  • Manage employees to get store clean and ready for next day's business.
  • Handle customer complaints and offer fixes to their problems and complaints
  • Follow proper closing procedures including checking out drivers at the end of their shifts and balancing store's money before closing up.

Education
High School Diploma: , Expected in 2004
Hewitt Trussville High School - Trussville, AL
GPA:
: Business Management, Expected in
Vincennes University - Vincennes, IN
GPA:

Am currently working on my associates degree.

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Resume Overview

School Attended

  • Hewitt Trussville High School
  • Vincennes University

Job Titles Held:

  • Jewelry Department Manager
  • OTC Department Manager
  • Customer Service Supervisor
  • Pharmacy Tech
  • Front-End Associate
  • Assistant Manager

Degrees

  • High School Diploma

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