Department Manager who is highly energetic, outgoing, and detail-oriented. Handles Multiple responsibilities simultaneously while providing exceptional customer service.
Highlights
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Time management
Organized
Inventory control procedures
Experience
Jewelry Department Manager , 09/2013 to Current Houghton International Inc. – Batavia, NY,
Drives the achievement of financial goals by managing customer inventory flow and SWAS planning.
Works with others to exceed associate and customer expectations.
Seeks out ways to improve associate and customer service
Plans work based on business priorities and explains to others what is needed to get work done.
OTC Department Manager, 01/2013 to 09/2013 Meijer, Inc. – Williamsburg, MI,
Duties same as current Department Manager Position
Customer Service Supervisor, 10/2010 to 01/2013 Heinen's Grocery Store – Mentor, OH,
Model, enforce, and provide direction and guidance to cashiers, service desk, maintenance, and courtesy associates.
Provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition and ensuring diversity awareness.
Plans for customer service and sales based on events outside the store (for example, weather or concerts).
Pharmacy Tech, 2007 to 01/2009 Four Seasons Hotels Inc – Denver, CO,
Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data; creating or modifying patient/customer needs.
Assist Customers with purchase decisions and helping customers locate over-the-counter merchandise.
Stays current on all HIPPA training and ensures no information is shared.
Front-End Associate, 07/2006 to 2007 Walmart – City, STATE,
Cashier, Service desk associate, Money Center Associate.
Assistant Manager, 04/2004 to 04/2006 Domino's – City, STATE,
Follow proper food safety procedures when prepping and storing pizza toppings.
Route deliveries according to location to ensure speedy delivery.
Manage employees to get store clean and ready for next day's business.
Handle customer complaints and offer fixes to their problems and complaints
Follow proper closing procedures including checking out drivers at the end of their shifts and balancing store's money before closing up.
Education
High School Diploma: , Expected in 2004 Hewitt Trussville High School - Trussville, AL GPA:
: Business Management, Expected in Vincennes University - Vincennes, IN GPA:
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