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IT Specialist Resume Example

Resume Score: 80%

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IT SPECIALIST
Professional Summary

I am a IT Specialist who stays current with the expanding and ever fluid technology industry. I continually practice formal and hands-on training on new operating systems. I have a large amount of experience as a IT Manager and Telecommunications Technician with 12+ years designing, implementing, and repairing electrical equipment. Self-motivated IT Specialist experienced in supporting network infrastructure for multi-user and remote environments. Adept at communicating with key stakeholders in assessing project needs.

Skills
  • Skilled multi-tasker
  • Skilled in TCP/IP and WAN
  • Performance optimization
  • LAN and WAN expertise
  • Meticulous record-keeper
  • Team player
  • Change management
  • Risk mitigation and management
  • Telecommunications Expert
  • Business process improvement
  • Risk mitigation and management
Work History
01/2018 to Current
IT SpecialistUnited States Department of the Army – Fort Bragg, NC

I am working as a IT Specialist (INFOSEC) at the Fort Bragg IT Cybersecurity Division as a IT Security Compliance and Incident Manager My duties deal with InfoSec, System Compliance, SysAdmin, and as a Incident Manager for the base. I am the subject matter expert (SME) responsible for security posture of classified and unclassified Information Systems. I am also in charge of all Governance and IA/IS Risk policies for the Cyber Security Division with the Network Enterprise Center.
I help identify for the Information Systems Security Manager (ISSM) possible security template breaches, paths for intrusions and unauthorized accesses to data. Reviews security measures that are in place to protect information management systems, data, communications, resources and equipment throughout the Installation and supported areas. I help identify Information Security Systems (ISS) that are not in compliance with current Security Technical Implementation Guides (STIGs), and other regulations or directives. I currently use a variety of automated authorized tools to accomplish the mission including STIGs, Security Requirements Guide (SRG), Security Content Automation Protocol (SCAP) scanners, Assured Compliance Assessment Solution (ACAS) and System Center Configuration Manager (SCCM).

  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies
  • Supported Chief Operating Officer with daily operational functions
  • Performed initial client assessment and analysis to begin research process
  • Prepare documentation to augment vendor materials that include Standard Operating Procedure and Tactics, Techniques, and Procedures in order to meet regulatory requirements and provide evidence of compliance
01/2012 to 01/2018
IT ManagerUnited States Geological Survey – Pasadena, CA

I worked for the United States Geological Survey for 5 years. My duties combined Information Technology, Telecommunications, and Electronics Engineering. I have been the on site Subject Matter Expert for anything pertaining to Telecommunications and IT related issues concerning the USGS Seismic Network. I installed, maintain, and repair a wide variety of complex IT and Telecommunication equipment.

I have identified requirements, provided planning, design, implementation, management and maintenance of all Telecommunications, special electronics, and IT networks and systems required to support the Southern California Seismic Network. I have extensive experience with VMWare, Windows, Unix, and VOIP services.

  • Designed strategic plan for component development practices to support future projects
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
  • Developed work-flow charts and diagrams to ensure production team compliance with client deadlines
  • Recommended network security standards to management
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements
  • Led communication with stakeholders regarding product goals and progress made
  • Maintained and monitored the server room, the wireless network and other server infrastructure
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases
09/2010 to 10/2012
Telecommunications ManagerAECOM – Kandahar, Afghanistan

I was a Telecommunications Manager that worked under harsh and austere environments to ensure that the job was done. I supervised 15 Telecommunication Specialists. I performed direct and general support (DS/GS) level repair maintenance on a wide array of equipment to include radio transmitter/receivers, vehicle electronic systems, COMSEC equipment, controlled cryptographic items (CCI), special electronic devices including night vision equipment, mine detectors, nuclear, biological and chemical warning and measuring devices. Installed, upgraded, and developed modifications and ensure the reliability of complex communications, radio and vehicle navigational tracking systems. I have used test measurement and diagnostic testing equipment to determine the cause and location of malfunctions, extent of faults and category of maintenance required.

  • Performed in-depth electrical acceptance testing of completed hardware, including continuity and high potential isolation testing.
  • Continually improved methods and procedures for processes, measurement, documenting and work flow techniques
  • Mentored junior engineers and new hires to better improve the competency and efficiency of all staff
  • Collaborated with the sales, marketing and support teams to launch products on time and within budget
06/2002 to 11/2009
Telecommunications SpecialistUnited States Marine Corps – Parris Island, SC

I was a Telecommunication Specialist in charge of providing complex communications support. I have installed, developed modifications and maintained complex telecommunications systems. Interpreted engineering drawings, which combine electrical and electronic schematics, logic diagrams, and mechanical drawings in order to trace signal flow throughout the system while troubleshooting malfunctions.

  • Maintained detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use.
  • Provided high level and in depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals
  • Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results
Education
Expected in 06/2021
Bachelor of Science: Information Technology
North Carolina A & T State University - Greensboro, NC
07/2016
Bachelor of Science: Computer And Information Systems Security
University of Phoenix - Ontario, California



  • CompTIA Security+ certification
  • Coursework in Computer Science and Information Technology
11/2019
MBA: Business
University of Phoenix - Tempe, AZ
  • Coursework in Business, Management and Marketing
  • Related coursework International Finance, Statistics and Microeconomics
No Degree: Project ManagementSyracuse University - Syracuse, NY
  • Professional development completed in Project Management
  • Working towards Project Management Professional (PMP) Certification
Certifications
  • CompTIA Security+
  • Project Management Professional (PMP)
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • United States Department of the Army
  • United States Geological Survey
  • AECOM
  • United States Marine Corps

School Attended

  • North Carolina A & T State University
  • University of Phoenix
  • Syracuse University

Job Titles Held:

  • IT Specialist
  • IT Manager
  • Telecommunications Manager
  • Telecommunications Specialist

Degrees

  • Bachelor of Science : Information Technology
    Bachelor of Science : Computer And Information Systems Security
    MBA : Business
    No Degree : Project Management

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