Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Instrumental IT Project Lead bringing 5 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

*Willing to re-allocate

Work History
IT Project Lead, 03/2019 - Current
Koch Industries, Inc. Fort Madison, IA,
  • Managed of IT Solutions and strategic roadmap within area of responsibility
  • Identified opportunities for business automation and reporting
  • Drived an innovation agenda to ensure continuous improvement, working along with Continuous Improvement dptmt., Value Creation dptmt., Operations dptmt. and upper management
  • Identified new processes or alternatives to resolve problems and enhance operations
  • Managed Application lifecycle to ensure that software projects are developed with lowest cost, highest quality and in shortest time, including detailed documentation for how to develop, extend and maintain software system
  • Developed detailed work plans, including breakdown structures, projects milestones, risk assessment and management plans, staffing needs and project timelines
  • Managed relationships and communication with internal and external business stakeholders
  • Organized, prioritized, and assigned work, including prioritizing and scheduling work activities in order to meet objectives
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities
  • Leaded meetings with stakeholders to present progress, solutions, and Demos
  • Successfully delivered 9 major projects over a one year time span saving over 1200h/month in for several key departments
  • Delivered a savings of almost half a million €/year with creation and enhancement to various systems
  • Delivered top 5 KPI/Reports currently used by upper management to measure and control deliveries, lead times, compound capacities, dwell times, etc. (Power BI, Tableau and Excel)
  • Designed and delivered over 25 training programs across all departments within Finished Vehicle Logistics Business Unit
  • Managed and coordinate IT Requests (tickets) via Teamwork Desk, within area of responsibility, including support shift plan, priorities, time response, etc.
  • Successful management and coordination of urgently required setup (Zscaler for MACOS and Windows) of remote desktops (due to COVID19) for 84 users
  • Coordinated and managed ISO 9001:2015 within the IT department (Technical documentation, Work instructions, Process workflows, Turtle diagrams)
Software Developer, 07/2016 - 02/2019
Newport Group Fresno, CA,
  • Main developer in charge of building up the Finished Vehicle Logistics IT department
  • Created of SQL Server database (Tables, Functions, Views, etc.)
  • Developed automated Data Synchronization via SQL Jobs and SSIS Packages)
  • Designed and created over 8 KPI/Reports/Dashboards across different key departments (Power BI, Tableau, Excel)
  • Developed and monitored quality controls to ensure data integrity
  • Delivered over 10 software projects (Applications) to provide the proper Tools to key departments such as Operations, BPM, Carrier Management, currently used on a daily basis
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Introduced agile methodologies and effective development best practices to division to enhance product development.
  • Carefully documented technical workflows and knowledge in private wiki for education of newly hired employees.
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
  • Coordinated with project management staff on database development timelines and project scope.
  • Documented all software development methodologies in technical manuals.
Data Scientist Trainee, 07/2015 - 05/2016
Booz Allen Hamilton Inc. Coronado, CA,
  • Delivered a project to propagate Master Data across the ERPs:
  • Profit: 100.000€
  • Stakeholders: Supply Chain Performance, Customer SAT and Logistics Offer Managers
Graduate Engineer Trainee, 08/2014 - 09/2014
L&T Infotech Raleigh, NC,
  • Link for the launch of the SMAX model between Valencia and US
  • Investigated vehicle issues
  • Analyzed found problems, carried out and verified solutions
  • Provided multimedia technical support
  • Drived presentations of problems related to the SMAX model production
  • SQL
  • SQL Server
  • .NET development
  • Microsoft C#
  • Java
  • JavaScript experience
  • RPA Technology (Advanced)
  • Power BI
  • DePICT methodology
  • Agile
  • MS Office Package (Access, Excel, Power Point)
  • MS Project
  • MS Visio
  • O365
  • Azure
  • Teams
Bachelor of Science: Computer And Information Sciences, Expected in 07/2014
University Of Valencia - Valencia,
  • English: Fluent spoken and written
  • Spanish: Native speaker

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Resume Overview

School Attended

  • University Of Valencia

Job Titles Held:

  • IT Project Lead
  • Software Developer
  • Data Scientist Trainee
  • Graduate Engineer Trainee


  • Bachelor of Science

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