IT Business Analyst Resume Example

• Worked closely with clients to establish specifications and system designs.
• Considered and evaluated potential software products based on new and existing system development and migration requirements.
• Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
• Integrated live, virtual and constructive programs into cohesive product.
• Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
• Analyze the technical and business requirements, including functional and non-functional requirements, to develop systems solutions.
• Work closely with business partners to understand business requirements to design quality technical solutions that align with business and IT strategies and comply with the organization's architectural standards.
• Provided system software support for Illinois Mutual Life's mainframe applications and components.

Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, MS Sharepoint

Participated in a role both as a Business Analyst and a Mainframe Programmer on Agile team.

Business Analyst Role:

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Regularly and independently interacted with business partners of varying associate/management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Estimated the size of the effort required to complete complex, moderate to large scale projects.
• Responsible for test data setup and coordination of effort and resources/testers throughout unit, system, and user acceptance testing. Participate in the development of user documentation and manuals, training material, and/or job aids.
• Mapped current business and operational processes and recommended areas for improvement.
• Supported initial implementation of significant system changes.

Senior Mainframe Programmer Analyst Role:

• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
• Analyzed program data to provide input for key decision making and strategic planning.
• Updated documentation with project deviations to capture changes.
• Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
• Collaborated with product management to design, build and test systems.
• Participated in design sessions with clients to ascertain all project specifications for applications, databases and systems.