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IT Business Analyst Resume Example

Resume Score: 80%

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IT BUSINESS ANALYST
Professional Summary

Focused Programmer Analyst with exceptional problem solving and troubleshooting skills. Resourceful with the ability to thrive in challenging, fast-paced environments. I have over 29 years of experience in analysis, design, development, testing, quality control and, implementation of applications. Experience in all facets of the Software Development Life Cycle (SDLC), including requirements gathering, designing, coding, testing, and deployment. Outstanding technical and analytical skills, with extensive knowledge of Mainframe Systems. Adept at gathering and documenting requirements, assessing business objectives, and managing all stages of software development and implementation. Talented communicator, able to build working relationships with a wide range of coworkers in a team environment. Extremely well organized, with proven ability to multi-task and prioritize workload.

Skills
  • COBOL
  • TSO/ISPF
  • JCL
  • Abend-Aid
  • CICS
  • TCP/IP
  • DB2
  • IDCAMS
  • File-Aid
  • XPEDITER
  • Changeman
  • VSAM
  • Endevor
  • SDF 2
  • MS SharePoint
  • CA7
  • VISO
  • Agile
  • Oracle 11g
  • DB Visualizer
  • MVS
  • MQ Series
  • Strategic Planning
  • Data Analysis
  • Operational Assessments
  • Business Process Mapping
  • Conflict Resolution
  • Quality assurance
  • Needs assessments
  • Operations analysis
  • Data Mapping
  • SQL and databases
  • Microsoft Office Suite
  • Business planning
  • Test case scenarios
Work History
IT Business Analyst, 02/2020 to 11/2020
State Of Iowa - Iowa Workforce Development – Des Moines, Iowa
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Assessed impact of current UI business processes on users and stakeholders and evaluated potential areas for improvement.
  • Analyzed current Unemployment Insurance modernization requirements and determined applicability to current initiative while working with leading functional area teams working with systems modernization programs within the Unemployment Insurance sector as a consultant for initial claims.
  • Translate business requirements into concise system requirements for use by the software architects and development teams.
Senior Programmer Analyst , 08/2015 to 11/2019
Illinois Mutual Life Insurance – Peoria, Illinois
  • Worked closely with clients to establish specifications and system designs.
  • Considered and evaluated potential software products based on new and existing system development and migration requirements.
  • Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
  • Integrated live, virtual and constructive programs into cohesive product.
  • Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks.
  • Analyze the technical and business requirements, including functional and non-functional requirements, to develop systems solutions.
  • Work closely with business partners to understand business requirements to design quality technical solutions that align with business and IT strategies and comply with the organization's architectural standards.
  • Provided system software support for Illinois Mutual Life's mainframe applications and components.

Technologies Utilized: COBOL, CICS, JCL, VSAM, DB2, SQL, MS Sharepoint

Business Analyst/Senior Mainframe Programmer Analy, 05/2013 to 08/2015
T. Rowe Price – Owings Mills, Maryland

Participated in a role both as a Business Analyst and a Mainframe Programmer on Agile team.

Business Analyst Role:

  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Regularly and independently interacted with business partners of varying associate/management levels to ensure clarity of the problem/opportunity and elicit business requirements.
  • Estimated the size of the effort required to complete complex, moderate to large scale projects.
  • Responsible for test data setup and coordination of effort and resources/testers throughout unit, system, and user acceptance testing. Participate in the development of user documentation and manuals, training material, and/or job aids.
  • Mapped current business and operational processes and recommended areas for improvement.
  • Supported initial implementation of significant system changes.

Senior Mainframe Programmer Analyst Role:

  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
  • Analyzed program data to provide input for key decision making and strategic planning.
  • Updated documentation with project deviations to capture changes.
  • Evaluated multiple software solutions during early software architecture plotting and system migration planning stage.
  • Collaborated with product management to design, build and test systems.
  • Participated in design sessions with clients to ascertain all project specifications for applications, databases and systems.
Education
Associate of Science: Computer And Information Sciences, 05/1991
Des Moines Area Community College - Ankeny, IA
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Resume Overview

Companies Worked For:

  • State Of Iowa - Iowa Workforce Development
  • Illinois Mutual Life Insurance
  • T. Rowe Price

School Attended

  • Des Moines Area Community College

Job Titles Held:

  • IT Business Analyst
  • Senior Programmer Analyst
  • Business Analyst/Senior Mainframe Programmer Analy

Degrees

  • Associate of Science : Computer And Information Sciences , 05/1991

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