IT Analyst with background in IT, project management and technical support. Successful at driving financial and productivity results.
Successfully deployed Lotus Notes activesync technology for BYOD program in a large international organization for iOS and Android OS devices.
Created and managed help desk knowledge base via RightAnswers.
Assisted with RAS (Juniper solutions) deployment and implementation on iPad devices.
Participated in large B2B migration for mobile device ordering system with major US phone vendor.
Effectively deployed iPass service in a large organization for mobile devices.
Produced policies and procedures for corporate mobile device provisioning.
Coursework in Software Engineering and Hardware Systems. Coursework in Distributed Computing, Networks and Databases. Coursework in Business and Communications.
Completion date: December 2013
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