Experienced professional with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Create standard operating procedures and work instructions.
Identify critical points within processes and specify sampling procedures to be used at these points.
Create and implement inspection and testing criteria or procedures.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Analyze quality control test results and provide feedback and interpretations to all levels of the organization.
Conduct ISO quality audits to ensure compliance to certifications.
Teach required internal auditor training course.
Ensured compliance to applicable policies, procedures and certifications.
Identified and facilitated necessary changes required to meet evolving Divisional and certification requirements.
Administrator of the SYS9000 quality control database.
Produced reports regarding non-conformance of processes, root cause analysis and quality trends.
Created and conducted new training program for all manufacturing supervisors.
Created standardized work instructions which included specific goals and objectives for supervisors.
Implemented performance boards to better measure production goals.
Led and participated in 13 Lean Workshops, which resulted in several new benchmark standards.
Effectively utilized employees, materials and equipment to exceed efficiency standards.
Conducted analysis to address long change over time which led to an increase in productivity by 10%.
Ensured proper inventory levels were maintained and customer schedules were met.
Minors in Management and Marketing
Member of Women's Basketball team 1989-1993
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